Jezebel Tanori
Los Angeles,CA
Summary
Results-driven Multi-Unit Retail and Operations Manager with over 10 years of experience in high-volume settings. Specializes in revenue growth, operational efficiency, and team development. Demonstrated success in merchandising strategy, inventory management, and cross-departmental collaboration.
Overview
14
14
years of professional experience
Work History
Retail Manager
Death Valley National Park
Death Valley, Ca
04.2022 - 01.2024
- Managed multiple retail outlets generating $2mil and fuel station generating $1.8mil in annual revenue
- Managed merchandising strategies for multiple outlets, ensuring brand consistency and optimizing customer experience which led to a 14% increase from 2021 to 2022
- Oversaw operations of general store, gift shop, saloon, and gas station, leading a team of 10 employees to enhance service delivery.
- Developed store teams through training programs focused on guest experience, visual execution, inventory management, and product knowledge
- Trained new retail managers and their teams on company standards and led merchandising compliance.
- Streamlined operations by resetting antiquated processes to improve efficiency.
- Acted as Interim General Manager (May-Oct 2023), directing all resort operations at Stovepipe Wells, including retail, lodging, food and beverage operations, and employee housing.
Store Manager
Rancho Jurupa Regional Park
Riverside, Ca
04.2018 - 04.2022
- Directed pricing, managed inventory, and optimized product displays to enhance customer engagement
- Utilized daily sales and inventory reports to adjust display tactics, optimize back-stock levels, and devise effective promotional strategies
- Processed payroll, maintained transaction logs, and managed inventory receiving and sales summaries to ensure operational accuracy
- Executed housekeeping, operated registers, enhanced guest experience, and maintained inventory levels on the sales floor
Personal Banker
US Bank
Riverside, Ca
04.2016 - 04.2018
- Fostered client relationships through personalized service and financial advice, enhancing customer loyalty.
- Applied suggestive selling techniques to exceed performance targets consistently.
- Managed account portfolios and analyzed credit data to ensure accuracy in transactions and record-keeping.
Shift Manager/Assistant General Manager
Del Taco
Riverside, Ca
04.2010 - 04.2016
- Led teams of 2-7 employees in fast-paced environment, driving operational efficiency, ensuring food safety, and maintaining high standards of customer service.
- Managed inventory, scheduled staff, and ensured compliance with health regulations to support smooth operations.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Trained new employees on food safety protocols and customer service standards.
- Enforced health regulations and maintained cleanliness in food preparation areas to uphold safety standards.
Retail and Rental Manager
Camp Richardson Resort
01.2024 - 2026
- Generated $1.5 million across retail, rental, marina, and coffee shop operations.
- Spearheaded the opening of four distinct outlets, including merchandise planning and staffing rosters.
- Utilized Retail Pro financial and SRO reports to monitor product movement, increasing inventory levels for best sellers and refining product placement strategies to promote slow-moving merchandise.
- Lead new concept development - including a coffee and confectionery shop, including business proposal, floor plan design, vendor and product selection, menu/recipe creation
- Managed seasonal teams to enhance customer experience through effective display upkeep and cleaning.
- Coordinated hiring processes, payroll management, scheduling, and labor cost efficiency for four departments encompassing 20 personnel.
- Support corporate initiatives by leading retail operations training sessions this includes peer-to-peer training, companywide retail training, created SOPs to enhance operational efficiency, new site openings
- Constructed detailed floor plans and rental offerings, improving operational efficiency and enhancing customer experience.
- Developed comprehensive training SOPs to ensure seamless integration and consistency across all outlets.
- Managed inventory control systems to track stock levels, deliveries and related information.
Education
Leadership Certificate -
Cornell University
Ithaca, NYAssociate of Science - Administration of Justice
Riverside City College
Riverside, CaAssociate of Science - Social and Behavioral Studies
Riverside City College
Riverside, CaHigh School Diploma -
Perris High School
Perris, CaSkills
- Retail operations
- Inventory management
- Sales forecasting
- Customer relationship management
- Visual merchandising
- Staff scheduling
- Financial analysis
- Process improvement
Languages
Spanish
Native/ Bilingual
Timeline
Retail and Rental Manager
Camp Richardson Resort
01.2024 - 2026
Retail Manager
Death Valley National Park
04.2022 - 01.2024
Store Manager
Rancho Jurupa Regional Park
04.2018 - 04.2022
Personal Banker
US Bank
04.2016 - 04.2018
Shift Manager/Assistant General Manager
Del Taco
04.2010 - 04.2016
Leadership Certificate -
Cornell University
Associate of Science - Administration of Justice
Riverside City College
Associate of Science - Social and Behavioral Studies
Riverside City College
High School Diploma -
Perris High School