Jonathan Gomez
Digital Marketer looking for opportunities in the field of Data Science
3399 E Fountain Blvd, Apt E Colorado Springs,CO
Summary
Adept professional with extensive operations experience and “adept,” “capable,” “receptive,” “retain information,” and “able to quickly grasp new concepts.”
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Digital Marketing Account Coordinator (SEM)
SocialSEO
Colorado Springs, CO
09.2022 - Current
- Conducted calls to review content strategy and website metrics.
- Leveraged project management software to schedule, review and monitor progress of deliverables.
- Measured, tracked and quantified organic and paid digital strategies.
- Analyzed and reported digital campaign performance with focus on program optimization.
Training Specialist
NEXT Insurance
Austin, TX
08.2019 - 05.2022
- Worked with a small team to redesign and build the entire training program for Insurance Advisors.
- Facilitated the scoping, ideation, and execution of new training materials in support of business critical initiatives.
- Maintained the accuracy of training content as needed, ensuring critical updates cascaded across existing materials.
- Partnered with stakeholders to capture information about new training topics, accurately conveying new product information and SOPs to all audiences.
- Created content to support each phase of the customer journey.
Property and Casualty Insurance Advisor
NEXT Insurance
Austin, TX
10.2018 - 08.2019
- Worked with policyholders to offer advice on coverage and industry processes.
- Delivered consistent timely responses and follow-up in response to customer requests and issues.
- Ensured prospects found the policy that would offer the best possible coverage for their small business.
- Exhibited flexibility, a strong sense of empathy, and keen investigative and problem solving skills.
- Processed official policy documents, investigated system errors, and offered insights on customer trends to teams throughout the company.
Education
Bachelor of Arts - Rhetoric And Writing
The University of Texas At Austin
Austin, TX 08.2013 - 08.2017
Post Graduate Certification - Data Science And Business Analytics
The University of Texas At Austin
Austin, TX 12.2021 - 09.2022
Skills
Python
Descriptive Analytics
Predictive Analytics
Seaborn
Matplotlib
Classification and Regression Algorithms
Exploratory Data Analysis
Clustering Techniques
Principal Component Analysis
Hyperparameter Tuning
Scikitlearn
Numpy
Pandas
Jupyter Notebook
Google Office Suite
Jira
Data Pre-processing
Machine Learning
Projects
Project 1: Unsupervised Learning
“Trade&Ahead”
Description: Analyzed financial stock data, grouped company stocks based on various attributes, and shared insights into the characteristics of each group in an effort to improve long-term investing decisions.
Skills: EDA, Kmeans Clustering, Hierarchical Clustering, Cluster Profiling
Project 2: Classification
“ExtraaLearn”
Description: Developed a model to identify which leads are more likely to convert to paid customers, and identified the factors driving the lead conversion process.
Skills: EDA, Data Pre-processing, Logistic regression, Multicollinearity, AUC-ROC curve, Decision trees, Pruning
Project 3: Ensemble Techniques and Model Tuning
“EasyVisa”
Description: Analyzed various Visa applications and built a predictive model to facilitate the process of visa approvals. Optimized the model to produce accurate predictions, and developed profiles for applicants that should be certified and those that should be denied.
Skills: EDA, Customer Profiling, Bagging Classifiers, Hyperparameter Tuning
Timeline
Digital Marketing Account Coordinator (SEM)
SocialSEO
09.2022 - Current
Post Graduate Certification - Data Science And Business Analytics
The University of Texas At Austin
12.2021 - 09.2022
Training Specialist
NEXT Insurance
08.2019 - 05.2022
Property and Casualty Insurance Advisor
NEXT Insurance
10.2018 - 08.2019
Bachelor of Arts - Rhetoric And Writing
The University of Texas At Austin
08.2013 - 08.2017