JACQUELYN GONZALEZ
Palo Alto
Summary
Knowledgeable with comprehensive background in sales and merchandising. Excelled in enhancing product visibility and driving sales growth through strategic placement and promotional activities. Demonstrated ability to build strong relationships with store managers and effectively manage inventory levels.
Overview
7
7
years of professional experience
Work History
Sales Supervisor
Reformation
Palo Alto, CA
07.2025 - Current
- Resolved customer complaints promptly in a professional manner while ensuring high standards of service quality.
- Mentored sales team to use tools and techniques for best sales success.
- Implemented new strategies to increase customer engagement and drive revenue growth.
Supervisor/Visual Merchandiser
Levis Strauss & Co
Palo Alto, CA, US
12.2023 - 04.2025
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Conducted regular store visits to assess and provide feedback on visual merchandising execution.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
Stylist
Levis Strauss & Co
Palo Alto, CA
03.2023 - 12.2023
- Recommended merchandise based on expert product knowledge and client preferences.
- Engaged with customers and recommended products based on needs and requests.
- Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
Style Advisor & Service Advisor
Aritzia
Palo Alto, CA
05.2022 - 05.2023
- Delivered concierge support for phone or in-person inquiries to drive customer satisfaction.
- Welcomed incoming individuals and ascertained needs by asking open-ended questions.
- Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
Inventory Associate
Eaze
Brisbane, CA
02.2019 - 02.2020
- Prepared inventory for delivery by attaching tags and labels.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Received, checked-in and stocked merchandise throughout depot, helped maintain store inventory levels and assisted with orderliness and cleanliness of stock room.
Education
Bachelor of Science - Apparel Design: Concentration in Design
San Francisco State University
05-2023
Skills
- Strong Communication
- Flexibility and Adaptability
- Team Oriented
- Attention to Detail
- Creative and Artistic
- Product Knowledge
- Merchandise planning
Languages
Spanish
Native or Bilingual
Timeline
Sales Supervisor
Reformation
07.2025 - Current
Supervisor/Visual Merchandiser
Levis Strauss & Co
12.2023 - 04.2025
Stylist
Levis Strauss & Co
03.2023 - 12.2023
Style Advisor & Service Advisor
Aritzia
05.2022 - 05.2023
Inventory Associate
Eaze
02.2019 - 02.2020
Bachelor of Science - Apparel Design: Concentration in Design
San Francisco State University