JHA'CORTIER HAWKINS
Dallas
Summary
Experienced administrative professional specializing in office management and customer service. Adept at scheduling, data entry, and record organization, ensuring compliance and efficiency. Proven ability to communicate effectively and manage multiple tasks simultaneously in dynamic settings.
Overview
8
8
years of professional experience
Work History
REGISTERED BEHAVIORAL THERAPIST
Inboom Autism Services
Dallas
08.2025 - Current
- Deliver one-on-one behavioral therapy to children with autism spectrum disorder, using evidence-based ABA techniques.
- Monitor client progress, collect and analyze behavioral data, and adjust interventions as needed.
- Collaborate with families, caregivers, and supervisors to ensure continuity of care and generalization of skills.
- Maintain accurate session notes, treatment plans, and progress reports, following clinical guidelines.
REGISTERED BEHAVIORAL THERAPIST
New Beginnings Behavioral Services
Bastrop
11.2024 - 07.2025
- Monitor client progress through data collection and analysis, adjusting therapeutic approaches based on behavioral assessments and outcomes.
- Partner with families and caregivers to ensure consistent implementation of behavioral strategies across different environments.
- Document treatment sessions, maintain accurate progress records, and create comprehensive behavior intervention plans, following clinical guidelines.
- Drive positive behavioral changes through evidence-based practices, focusing on skill development and behavioral modification techniques.
FRONT OFFICE COORDINATOR
Pinnacle Family Health
West Monroe
04.2023 - 01.2025
- Implemented front desk protocols, ensuring HIPAA compliance, and precise patient data collection.
- Streamlined patient referrals, fostering effective healthcare collaboration.
- Clarified insurance forms, boosting patient comprehension, and care quality.
- Established new patient intake procedures, enhancing documentation precision, and reducing consultation time.
FRONT OFFICE COORDINATOR
Marquis Mobile Dental
Shreveport
05.2022 - 04.2023
- Managed front desk, improving patient flow and care quality.
- Ensured accurate HIPAA-compliant records.
- Enhanced patient care by documenting vital signs.
- Streamlined scheduling for better efficiency.
- Contributed to improved operational processes.
PEER SUPPORT SPECIALIST
Behavioral Services of Louisiana
Remote
03.2021 - 05.2022
- Collaborated with teams to create personalized treatment plans, enhancing client outcomes.
- Led support groups, improving participants' coping skills, and emotional well-being.
- Educate families on behavioral techniques, ensuring consistent care and client progress.
- Implemented evidence-based behavioral interventions while mentoring clients through mental health challenges, resulting in enhanced daily functioning.
PARAPROFESSIONAL
Swanson Center for Youth
Monroe
01.2018 - 03.2021
- Mentored at-risk youth, fostering personal growth and academic success.
- Implemented tailored learning strategies, boosting student engagement and achievement rates.
- Developed and executed behavior management plans, reducing disciplinary incidents and improving classroom atmosphere.
- Tracked progress, adjusting approaches for optimal outcomes.
- Partnered with teachers and counselors to create holistic support systems.
- Facilitated group activities promoting teamwork and social skills among students.
Education
Bachelor of Science - Public Health
Western Governors University
05-2026
High School Diploma -
Rayville High School
Rayville, LA05.2015
Skills
- Customer service and support
- Office administration
- Claims processing
- Patient care coordination
- Microsoft Office proficiency
- Conflict resolution
- Data entry and management
- Electronic health records (EHR)
- Scheduling expertise
Timeline
REGISTERED BEHAVIORAL THERAPIST
Inboom Autism Services
08.2025 - Current
REGISTERED BEHAVIORAL THERAPIST
New Beginnings Behavioral Services
11.2024 - 07.2025
FRONT OFFICE COORDINATOR
Pinnacle Family Health
04.2023 - 01.2025
FRONT OFFICE COORDINATOR
Marquis Mobile Dental
05.2022 - 04.2023
PEER SUPPORT SPECIALIST
Behavioral Services of Louisiana
03.2021 - 05.2022
PARAPROFESSIONAL
Swanson Center for Youth
01.2018 - 03.2021
Bachelor of Science - Public Health
Western Governors University
High School Diploma -
Rayville High School
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