Jhada Thomas
Houston,TX
Summary
Entry-level healthcare professional seeking opportunities to enhance patient care skills and gain practical experience in a clinical environment. Demonstrates strong communication abilities and a commitment to supporting patients' physical and emotional needs. Recognized for professionalism, organization, and alignment with Houston Methodist’s I CARE values. Eager to contribute to a collaborative healthcare team while pursuing career development in healthcare services.
Overview
3
3
years of professional experience
Work History
Server
Atalian Kitchen & Bar
Atlanta, Georgia
08.2022 - 05.2025
- Delivered high-quality customer service in fast-paced, multitasking environment, enhancing guest satisfaction.
- Resolved guest concerns calmly, contributing to positive customer experiences.
- Assisted team members during peak hours to maintain service standards and streamline workflow.
Business Administrative Intern
Harvest Time Tax
Stockbridge, Georgia
08.2024 - 12.2024
- Coordinated meetings, appointments, and travel arrangements for management to ensure efficient scheduling.
- Prepared and modified correspondence, reports, memos, drafts, and emails, enhancing clarity and professionalism.
- Provided administrative and clerical support through mailing, scanning, faxing, and customer call handling, streamlining communication processes.
Receptionist
Moon River Therapy
Woodstock, Georgia
01.2024 - 08.2024
- Greeted and screened patients, visitors, and vendors, fostering a welcoming healthcare environment.
- Answered and routed high-volume phone calls, accurately documenting messages with date and details.
- Maintained patient confidentiality while responding to general inquiries in a professional manner.
- Provided comprehensive administrative support, including data entry, filing, and document preparation.
- Collaborated with clinical and administrative staff to enhance daily operations and workflow.
Education
BBA - Business Administration And Management
Kennesaw State University
Kennesaw, GA05-2024
Associate of Applied Science -
Lone Star College
Houston, TXSkills
- Front Desk Operations
- Patient & Visitor Greeting
- Multi-Line Phone Handling
- Call Routing & Message Documentation
- Administrative & Clerical Support
- Scheduling & Coordination
- Data Entry
- Confidential Information Handling
- Time Management & Multitasking
- Team Collaboration
- Organization & Attention to Detail
- Microsoft Office
- SharePoint
Timeline
Business Administrative Intern
Harvest Time Tax
08.2024 - 12.2024
Receptionist
Moon River Therapy
01.2024 - 08.2024
Server
Atalian Kitchen & Bar
08.2022 - 05.2025
BBA - Business Administration And Management
Kennesaw State University
Associate of Applied Science -
Lone Star College