Jhai Roberts
Carrollton,TX
Summary
Well-qualified Center Director with proven skills in developing and managing high-quality daycare programs. Adept at marketing the business, developing relationships, and supervising classroom operations. Prepared to offer many years' experience to a challenging new role.
Proficient daycare manager with a good grasp of team leadership, program oversight, budget administration, and emergency response. Diligent planner and problem-solver with excellent conflict resolution and communication skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Center Director
KinderCare Learning Centers
Carrollton, TX
11.2023 - Current
- Conducted regular staff meetings to discuss department objectives and goals.
- Coordinated with other departments to ensure efficient operations within the center.
- Analyzed data regularly to identify trends that could improve efficiency or effectiveness of services provided by the center.
- Created marketing materials such as brochures, flyers and posters promoting activities hosted by the center.
- Provided guidance on professional development opportunities for staff members.
- Assisted in developing strategies to increase revenue streams for the center.
- Resolved customer complaints in an effective manner while maintaining quality standards.
- Planned special events such as seminars, workshops and conferences held at the center.
- Established policies and procedures related to center operations.
- Oversaw recruitment, hiring, training and supervision of staff members.
- Maintained a safe, secure and healthy environment for all employees and visitors.
- Developed and implemented policies and procedures to ensure compliance with state regulations.
- Ensured compliance with applicable laws, regulations and policies regarding personnel management, health and safety standards.
Center Director
KinderCare Learning Centers
West Palm Beach, FL
06.2019 - 11.2023
- Ensured compliance with applicable laws, regulations and policies regarding personnel management, health and safety standards.
- Conducted regular staff meetings to discuss department objectives and goals.
- Assisted in developing strategies to increase revenue streams for the center.
- Planned special events such as seminars, workshops and conferences held at the center.
- Provided guidance on professional development opportunities for staff members.
- Oversaw recruitment, hiring, training and supervision of staff members.
- Developed and implemented policies and procedures to ensure compliance with state regulations.
- Maintained a safe, secure and healthy environment for all employees and visitors.
Assistant Director
KinderCare Learning Centers
West Palm Beach, FL
01.2013 - 06.2019
- Implement company policies and procedures
- Fulfill all record-keeping responsibilities
- Lead and participate in staff meetings, center events, parent meetings as requested
- Understand developmentally appropriate practices in Early Childhood Education and ensure it is being used effectively in the classrooms
- Assist and accept responsibility in daily center duties.
- Driving enrollment and retention/ marketing
- Comply with government laws and company regulations regarding records management.
Children Services Council
Boynton Beach
FL
01.2010 - 01.2013
- VPK Accessor, pre-test and post test in both the Woodcock Johnson Test of Achievement and the Peabody Picture Vocabulary Test
- Scoring and comparing results
- Maintain and secure records in accordance with the CSC established policies and procedures.
- Traveled to multiple preschools with VPK programs in place, maintained a professional attitude.
Education
Bachelor of Arts - Elementary Education
Palm Beach Atlantic University
05.2013
Associate of Arts - Early Childhood Education
Palm Beach State College
05.2010
Skills
- Training and coaching
- Records coordination
- Family relations
- Student and family relations
- Staff evaluations
- Program Management
- Licensing Requirements
- Parent Communication
- Training and mentoring
- Partnership Building
- Team Development
- Business promotions
- Facility Management
- Recordkeeping requirements
Certification
- Florida Child Care and Education Program Director Credential - Advanced, VPK Endorsed
- First Aid/CPR Aed
- Staff Credential
- SafeServ Certified
- Texas Health and Human Services (HHSC) commission child care Director certification
Preprofessionalexperience
- Passing scores on FTCE General Knowledge
- Passing scores on FTCE Professional Knowledge
Field Experience Placement Over 60 hours of in classroom observations and hands on training from multiple elementary and pre-k schools in the West Palm Beach and Jupiter area, ranging from age 3 to 5th grade, In both Private and Public School settings. Assisted ESOL students working in small groups and individually during classroom instruction. Instructed individual lesson plans Observed and help facilitate classroom lessons incorporating diverse strategies with different learners at different levels. Tracked student’s performance, including ESOL and ESE students. Observed and participated in parent teacher conferences.
Timeline
Center Director
KinderCare Learning Centers
11.2023 - Current
Center Director
KinderCare Learning Centers
06.2019 - 11.2023
Assistant Director
KinderCare Learning Centers
01.2013 - 06.2019
Children Services Council
Boynton Beach
01.2010 - 01.2013
Bachelor of Arts - Elementary Education
Palm Beach Atlantic University
Associate of Arts - Early Childhood Education
Palm Beach State College