Jhalyn Chandler-Presswood

• Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
• Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Polished glassware, bussed tables and removed debris to keep customer areas clean.
• Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Cultivated warm relationships with regular customers.

Adhered to state laws regarding alcoholic beverage services and customer regulations.

Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.

Operated efficiently in high-volume setting to prepare and serve more than 30 to 50 drinks per hour.

Prepared classic, modern and unique cocktails for each customer.

Maintained quality of garnishes, juices and other perishables by preparing new stock daily.

Strengthened customer relationships and authored strategies to provide positive experience for customers.

Managed daily bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.

Recommended changes to assembly and production lines based on repeat product issues.

Used measuring instruments such as calipers, and scales.

Studied product blueprints before performing inspections.

Communicated with production team members about quality issues.

Operated machinery and tools safely during composite manufacturing.

Inspected all received aircraft parts to verify compliance with FAA regulations.

Trained 40 new employees according to company standards.

Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention and safety at all times.

Halted production line in case of major non-compliance of specifications, standards or quality discovered during inspection process.

Engaged with customers to effectively build rapport and lasting relationships.

Maintained records related to sales, returns and inventory availability.

Educated associates on market trends and stayed up-to-date on forecasts.

Loaded and unloaded merchandise using ladder and pallet jack.

Applied security and loss prevention training toward recognizing risks and reducing store theft.

Actively and enthusiastically engages customers while resolving problems and assisting with credit, rewards, and gift card programs.