Jhamir Walker
Philadelphia,PA
Summary
Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Elwyn Institute
03.2024 - 06.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Customer Service Specialist Head Cashier
GIANT
07.2022 - 03.2024
- Counted money in drawers at beginning and end of each shift.
- Managed returns and exchanges with efficiency, minimizing any inconvenience to customers while adhering to company policies.
- Provided exceptional support to fellow team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Maintained accurate cash drawer, conducting thorough reconciliations at the end of each shift.
Education
Associate of Science - Electrical, Electronics And Communications Engineering
Delaware County Community College
Media, PA03-2027
High School Diploma -
Agora Cyber Charter School
Media, PA06-2024
Skills
- Reliability and punctuality
- Problem-solving
- Multitasking and organization
- Active listening
- Adaptability and flexibility
- Safety compliance
Certification
CPR
Timeline
Direct Care Worker
Elwyn Institute
03.2024 - 06.2025
Customer Service Specialist Head Cashier
GIANT
07.2022 - 03.2024
Associate of Science - Electrical, Electronics And Communications Engineering
Delaware County Community College
High School Diploma -
Agora Cyber Charter School
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