Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Nia Pettiford

Kingston,PA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Direct Care WorkerDirector of Dietary ServicesDirector of Dietary ServicesDirect Care WorkerCook

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Kingston, PA, US
Open to relocation: Yes

Salary Range

$24/hr - $1000/hr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k matchStock Options / Equity / Profit Sharing

Summary

Dynamic and compassionate Direct Care Worker with extensive experience at Golden Care LLC, excelling in patient care and emotional support. Proven ability to enhance client wellbeing through effective care plan management and behavioral strategies. CPR certified, demonstrating reliability and a commitment to safety in all caregiving practices.

Overview

11
11
years of professional experience

Work History

Direct Care Worker

Golden Care LLC
04.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
  • Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
  • Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
  • Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.

Director of Dietary Services

Serenity Care Health
01.2020 - 03.2024
  • Fostered positive relationships with vendors to improve food quality and service reliability.
  • Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
  • Managed budget and financial resources effectively to reduce departmental costs without compromising quality of service.
  • Led efforts to improve food presentation techniques, enhancing the visual appeal of meals served to patients and guests alike.
  • Adapted menus to align with cultural and religious dietary requirements, creating an inclusive dining experience for all patients.
  • Coordinated special events catering services within the facility, exceeding client expectations while remaining within budget constraints.

Director of Dietary Services

The Gardens of Easton
03.2022 - 01.2023
  • Developed and implemented nutritional programs to enhance patient dietary outcomes.
  • Led staff training initiatives, improving team performance and service delivery standards.
  • Streamlined food service operations, reducing waste and optimizing resource allocation.
  • Collaborated with healthcare professionals to create specialized meal plans for patients with dietary restrictions.
  • Evaluated and updated menus based on nutritional guidelines and patient feedback.
  • Ensured compliance with health regulations and safety standards within dietary services department.
  • Managed inventory systems, enhancing procurement efficiency and minimizing supply shortages.

Direct Care Worker

Maxim Healthcare
09.2020 - 06.2022
  • Facilitated social engagement through recreational activities, fostering community connections among clients.
  • Maintained cleanliness and organization of living spaces, ensuring a safe environment for clients.
  • Participated in training sessions on safety protocols and caregiving techniques to enhance service delivery.
  • Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.

Cook

Gardens of Gainesville
07.2018 - 06.2020
  • Prepared diverse menu items following standardized recipes and procedures.
  • Operated kitchen equipment safely, ensuring compliance with health regulations.
  • Collaborated with team members to optimize food preparation processes.
  • Maintained cleanliness and organization of workstations to enhance efficiency.

Cook Supervisor

Tiffany Court
03.2017 - 06.2018
  • Supervised kitchen staff to ensure efficient food preparation and service.
  • Developed training programs to enhance team skills and maintain high standards.
  • Implemented inventory control procedures to minimize waste and manage supplies effectively.
  • Coordinated meal planning and menu development in alignment with dietary guidelines.

House Supervisor

The Institute
02.2016 - 02.2017
  • Supervised daily operations to ensure adherence to safety protocols and regulatory compliance.
  • Coordinated staff schedules, optimizing coverage for patient care and operational efficiency.
  • Monitored patient conditions, responding promptly to changes and escalating issues as necessary.
  • Implemented training programs for new staff, enhancing team performance and service delivery.

Lead Worker

Step By Step, Inc.
05.2014 - 01.2016
  • Assisted clients with daily living activities, promoting independence and enhancing quality of life.
  • Supported personal hygiene routines, ensuring client comfort and dignity during care processes.
  • Documented patient progress and care activities in compliance with health regulations and standards.
  • Collaborated with healthcare team to develop individualized care plans tailored to client needs.
  • Monitored client behavior and health changes, reporting observations to senior staff promptly.
  • Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.

Education

Associate of Applied Science - Criminal Justice

Lackawanna College
Scranton, PA
05-2026

Skills

  • Patient care
  • Medication administration
  • Reliability and punctuality
  • Meal preparation
  • Personal hygiene assistance
  • Compassionate caregiving
  • CPR certified
  • Emotional support
  • Care plan assessment
  • First aid and safety
  • Progress documentation
  • Care plan management
  • Behavioral management
  • Adaptive learning
  • Client documentation

Timeline

Direct Care Worker

Golden Care LLC
04.2024 - Current

Director of Dietary Services

The Gardens of Easton
03.2022 - 01.2023

Direct Care Worker

Maxim Healthcare
09.2020 - 06.2022

Director of Dietary Services

Serenity Care Health
01.2020 - 03.2024

Cook

Gardens of Gainesville
07.2018 - 06.2020

Cook Supervisor

Tiffany Court
03.2017 - 06.2018

House Supervisor

The Institute
02.2016 - 02.2017

Lead Worker

Step By Step, Inc.
05.2014 - 01.2016

Associate of Applied Science - Criminal Justice

Lackawanna College

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