Jhan Torres
Houston
Summary
Bilingual Political Science student and licensed Texas Notary Public with over 4 years of experience in customer service and insurance. Proven ability in statistical analysis, data interpretation, and problem-solving, with foundation in computer management and leadership. Fluent in Spanish and currently learning French, bringing excellent communication and adaptability skills to diverse team environments. Eager to apply analytical, and organizational strengths to the dynamic oil, gas, and energy industry.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Insurance Agent
State Farm
08.2023 - Current
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Maintained high standards of customer service by building relationships with clients.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Volunteer
MIRA USA
01.2023 - Current
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
Education
Bachelor of Arts - Political Science
Lone Star College
Houston, TX07-2028
Certificate - Paralegal Studies
Houston Community College
Houston, TX06-2025
Skills
- Computer Management
- Data analysis
- Strong work ethic
- Problem-solving
- Learning/adaptability
- Leadership
- Interpersonal skills
- Bilingual
Certification
- Foreign Training - Dec 2021
- Certificate of Human Resource - March 2022
Languages
Spanish
Native or Bilingual
French
Elementary
Timeline
Insurance Agent
State Farm
08.2023 - Current
Volunteer
MIRA USA
01.2023 - Current
Bachelor of Arts - Political Science
Lone Star College
Certificate - Paralegal Studies
Houston Community College