Jhane Adams
Jackson
Summary
Dynamic Administrative Assistant with a proven track record at Mississippi Play Sports, excelling in customer service and data management. Recognized for enhancing team productivity and implementing efficient filing systems. Strong problem solver skilled in Microsoft Office Suite, fostering positive client relations and ensuring seamless office operations.
Diligent customer service with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Eddie Young
11.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Free People Specialist
Belk's Department Store
07.2018 - 01.2022
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Education
GED -
Adult Continual Learning Center
Jackson MS06-2024
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Administrative support
- Time management
- Microsoft Excel
- File organization
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Clerical support
- Critical thinking
- Strong problem solver
- Documentation and recordkeeping
- Microsoft Office Suite
Timeline
Administrative Assistant
Eddie Young
11.2022 - Current
Free People Specialist
Belk's Department Store
07.2018 - 01.2022
GED -
Adult Continual Learning Center