Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jhanel Campbell, CSM

Houston,TX

Summary

Jhanel Campbell is a savvy business professional with experience in strategic planning for growth and profit seeking position to implement new strategies and find new avenues for cost savings. Also highly-motivated business professional educated in asset management, procurement, business operations, project management, governance, implementation, and IT Finance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Software Licensing Analyst

Zoetis
03.2024 - Current
  • Facilitated cross-departmental collaboration to streamline the software lifecycle, enhancing efficiency and rationalization.
  • Governed and managed software management processes, improving standardization, rationalization and optimization globally
  • Conducted extensive research via Zylo on company budgets and spending trends providing insights for strategic decision-making.
  • Led Software Asset Management practices improving transparency and targeting $9M savings on average annually.
  • Managed SaaS renewal team to improve negotiations for better pricing and terms on application renewals.
  • Identified On-Prem and Shadow IT spend assisting with internal transfers for improved Op Planning
  • Collaborated with Productivity and CMDB to close data gaps by 7% via Service Now resulting in a stronger software portfolio
  • Maintained software budgets in Apptio, ensuring accuracy and asses variances for risk and opportunities.

Lead Sourcing Coordinator

Georgia Power
10.2020 - 11.2023
  • Estimated costs and preparing detailed budgets via Excel resulting in a $3M savings through allocation and CMDB discovery
  • Remotely governed and allocated digital assets and company access via SCCM and Active Directory
  • Created sourcing process and SOPs for new hires and vendors increasing processing time by 8%
  • Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.

Procurement & ITAM Analyst

Graphic Packaging International
10.2018 - 10.2020
  • Curated COVID19 procurement and asset management policy, initiating 300+ employees to work remotely
  • Initiated 150+ purchase requisitions monthly and create POs for operations & maintenance renewals per SAP
  • Review, process, and track SOW schedule forecasting financial expectancy via Excel, Jira and ServiceNow
  • Administered end user access and licensing via cloud portal, SCCM, SailPoint and Active Directory

SAM & Digital Deployment Admin

WellStar Health System
08.2017 - 10.2018
  • Manage and administer software assets via ServiceNow, Adobe Cloud Portal, and Office 365 Online
  • Improved software asset management processes by 6% implementing an effective tracking system and maintaining accurate records
  • Remotely deployed software and SSO access to end users globally via Altiris and Active Directory

SAM & Vendor Management Analyst

Cox Automotive
08.2016 - 08.2017
    • Administered and organized over 10 cloud software subscription licenses via ServiceNow
    • Assisted in developing solicitation documents such as Request for Quotes (RFQs) and Request for Proposals (RFPs)

Education

Bachelor of Arts - Sociology

Georgia State University
07-2027

Technical Certificate - Information Technology Project Management

Year Up
01.2016

Skills

  • Service Now- ITIL, ITSM, CMDB, ITAM
  • Altiris
  • CAPPM
  • Oracle ERP Procurement
  • SAP Procurement
  • Active Directory
  • Zylo
  • AppTio
  • Sailpoint
  • Ariba

Certification

  • Black Leadership Excellence Program, McKinsey and Company - May 2025
  • Certified Scrum Master PSM I, Scrum.Org - November 2024
  • Software Asset Management, Service Now - April 2018
  • System Administrator, Service Now - April 2018


Timeline

Lead Software Licensing Analyst

Zoetis
03.2024 - Current

Lead Sourcing Coordinator

Georgia Power
10.2020 - 11.2023

Procurement & ITAM Analyst

Graphic Packaging International
10.2018 - 10.2020

SAM & Digital Deployment Admin

WellStar Health System
08.2017 - 10.2018

SAM & Vendor Management Analyst

Cox Automotive
08.2016 - 08.2017

Technical Certificate - Information Technology Project Management

Year Up

Bachelor of Arts - Sociology

Georgia State University

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Jhanel Campbell, CSM