Jhanna Moncada
West Des Moines,IA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Beverage Cart Attendant
Glen Oaks Country Club
West Des Moines, IA
03.2023 - Current
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
- Operated POS system to facilitate cash and credit transactions and refunds.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Greeted guests and inquired into beverage choices.
- Maintained cart cleanliness and sanitation by washing glasses and bar equipment and wiping down menus to remove fingerprints and smears.
- Increased customer satisfaction % rate by demonstrating excellent customer service etiquette.
- Engaged in suggestive selling and other sales techniques.
Education
High School Diploma -
Waukee High School
Waukee05.2023
Skills
- Safe Work Practices
- Guest Services
- Billing and Payment Processing
- Independent Judgement
- Daily Reports
- Customer Service Best Practices
- Rotation Procedures
- POS Transactions
- Guest Flow
- Hospitality Management
- Phone Inquiries
Languages
Spanish
Professional Working
Timeline
Beverage Cart Attendant
Glen Oaks Country Club
03.2023 - Current
High School Diploma -
Waukee High School
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