Anna Rapacz
Wallington,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Beverage Cart Attendant
Upper Montclair Country Club
04.2021 - Current
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
- Established rapport with customers by providing friendly and attentive service.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Engaged in suggestive selling and other sales techniques.
- Greeted 100+ guests per day and inquired into beverage choices.
Server
The Clubhouse NJ
10.2022 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Banquet Server
The Venetian Catering & Special Events
08.2018 - 03.2021
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Arranged linens and table settings according to seating plan and event theme.
Education
Associate of Arts - Liberal Arts And General Studies
Bergen Community College
Paramus, NJ05.2022
High School Diploma -
Wallington Junior Senior High School
Wallington, NJ06.2020
Skills
- Guest Services
- Customer Needs Assessments
- Safe Work Practices
- Order Preparation
- Monthly Inventory
- Billing and Payment Processing
- Customer Relationships
Languages
Polish
Native or Bilingual
Timeline
Server
The Clubhouse NJ
10.2022 - 03.2023
Beverage Cart Attendant
Upper Montclair Country Club
04.2021 - Current
Banquet Server
The Venetian Catering & Special Events
08.2018 - 03.2021
Associate of Arts - Liberal Arts And General Studies
Bergen Community College
High School Diploma -
Wallington Junior Senior High School