Open To Work
JHAVIEL AUSTIN
Program Manager
CONYERS,GA
Summary
Dynamic program management professional with a proven track record of leading cross-functional teams to achieve successful project outcomes. Expertise in strategic planning, risk management, and resource allocation ensures effective initiative execution. Recognized for adaptability and problem-solving skills, fostering collaboration to deliver impactful results. Proficient in optimizing processes and aligning projects with organizational objectives to enhance overall performance.
Overview
8
8
years of professional experience
6
6
Certification
Work History
Program Manager (Taco Bell)
Yum Brands Inc.
06.2024 - 09.2025
- Directed the enterprise-wide Vendor Risk Management Program, designing risk-scoring models and coordinating assessments across North America, the United Kingdom, Australia, and Thailand to strengthen global supply-chain security and meet compliance targets.
- Spearheaded the Crown Jewels Program, identifying and safeguarding critical business assets worldwide and partnering with senior leadership across multiple regions to implement enhanced controls and monitoring.
- Led the company’s PCI-DSS initiative, defining the roadmap, aligning stakeholders from IT, finance, and operations, and achieving full certification on schedule and within budget.
- Managed large-scale audit remediation projects across international markets, conducting gap analyses, prioritizing remediation, and delivering measurable reductions in open findings.
- Collaborated with executives and stakeholders across the U.S., Europe, and Asia-Pacific to translate strategic goals into actionable plans, providing regular KPI-driven updates and ensuring alignment with corporate objectives.
Vulnerability Management Lead
Chick-fil-A
09.2023 - 06.2024
- Directed cross-functional remediation projects, reducing SLA breaches by 25% and delivering measurable improvements to system resilience.
- Applied structured scoring models (CVSS/EPSS) to prioritize risks, accelerating remediation timelines from 18 to 7 days and improving reporting clarity for executives.
- Coordinated IAM governance initiatives with asset owners, aligning access management practices with corporate standards and reducing business exposure.
- Led project teams conducting enterprise-wide assessments, improving compliance readiness while enhancing stakeholder confidence in risk management practices.
- Partnered with IT and business leaders to design remediation strategies, ensuring alignment between technical priorities and organizational objectives.
Security Specialist
Google
01.2022 - 09.2023
- Spearheaded automation projects for third-party risk workflows using Jira and Wiz, reducing remediation timelines by 25% and strengthening project delivery efficiency.
- Directed risk management initiatives across 50+ cloud vendors, coordinating efforts with analysts, DevOps teams, and business stakeholders.
- Produced stakeholder-facing project documentation and playbooks to support delivery across 13+ contributors, improving collaboration and accountability.
- Authored remediation tracking dashboards that prioritized critical issues, providing executives with visibility into progress and compliance readiness.
- Facilitated cross-team alignment between engineering and business functions, ensuring technical risk reduction initiatives were strategically aligned with enterprise goals.
Junior Project Manager
Nembul
10.2021 - 12.2022
- Collaborated with cross-functional teams in delivering projects on time and within budget, ensuring alignment with strategic goals.
- Implemented cybersecurity compliance strategies, enhancing organizational security posture and reducing vulnerabilities.
- Managed vendor relationships and client communications, fostering collaboration and transparency throughout project lifecycles.
- Developed detailed project documentation and executive reports to facilitate informed decision-making and stakeholder engagement.
- Conducted risk assessments and change control processes, driving operational excellence and continuous improvement.
Sales Development Specialist
Sungrade Solar
10.2017 - 10.2021
- Developed and executed strategic sales initiatives, enhancing customer engagement and conversion rates.
- Managed client communication, ensuring clarity and alignment throughout the sales process.
- Collaborated with cross-functional teams to optimize workflows and improve overall sales efficiency.
- Conducted market analysis to identify growth opportunities and inform sales strategies.
- Monitored industry trends, adapting approaches to maintain competitive advantage.
Education
Business Development Fellowship -
SV Academy
San Francisco, CA04.2022
Qualys Guard Specialist - undefined
10.2023
Bachelor of Science - Information Technology
Jacksonville University
Jacksonville, FL05-2021
Skills
- Project management expertise
- Creative problem-solving
- Organizational strategy development
- Meticulous attention to detail
- Program management
- Strategic business case formulation
- Cross-Functional Collaboration
- Executive Communication & Reporting
- Process Optimization & Continuous Improvement
- Stakeholder Engagement & Alignment
- Agile & Waterfall Methodologies
- International & Cross-Cultural Collaboration
Certification
- Google Project Management - Google 2023
- Devops, Cloud & Agile Specialization - IBM 2023
- Qualys Guard Specialist - Qualys 2023
- Cybersecurity Foundations - Google 2024
- Prompt Engineering - Vanderbilt 2025
- GRC Leadership - LinkedIn 2024
Timeline
Program Manager (Taco Bell)
Yum Brands Inc.
06.2024 - 09.2025
Vulnerability Management Lead
Chick-fil-A
09.2023 - 06.2024
Security Specialist
Google
01.2022 - 09.2023
Junior Project Manager
Nembul
10.2021 - 12.2022
Sales Development Specialist
Sungrade Solar
10.2017 - 10.2021
Qualys Guard Specialist - undefined
Business Development Fellowship -
SV Academy
Bachelor of Science - Information Technology
Jacksonville University
Hobbies and Interests
Baseball, Fashion Designing and Filmmaking
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