JHENNY DE LA CRUZ
NY
Summary
I am a bilingual (Spanish/English) and goal-oriented person with a pleasant personality, a professional with a strong determination, and exceptional multitasking abilities. I am eager to contribute to the team's success through hard work, meticulous attention to detail, and excellent organizational skills. With eight years of successful management experience in human resources. I am always positive about learning new skills and systems. I have successfully led recruitment drives, onboarding processes, and employee training programs, ensuring that the right talent is hired and retained. My experience includes developing and enforcing HR policies, managing employee relations, and ensuring compliance with labor laws and regulations. I excel at problem-solving, working under pressure, and adapting to new situations.
Overview
7
7
years of professional experience
Work History
HR Manager
VFS Global Services
New York, NY
07.2022 - Current
- Comply with federal, state, and local regulations concerning payroll, wages, hour laws, direct deposit setup, benefits administration, termination, and garnishments processing for 10 U.S. locations.
- Proficient in auditing skills, payroll systems, and people management. Responsible for overseeing and supervising payroll functions and time and attendance, identifying areas for improvement (KTBS systems).
- Maintain employee records and documentation for future audits.
- Support payroll teams through onboarding, recruiting, and training employees.
- Training sessions for supervisors and managers on the time and attendance system, covering topics such as new hire setup, timekeeping input, and scheduling.
- Support EEOC filing for all USA, and MRA filing for San Francisco City.
- Manage the termination process, gather confirmation from the finance team on any outstanding balances, and complete the offboarding process.
- Facilitate communication between employees and management to foster a positive, transparent work environment.
- Develop and implement employee engagement programs to enhance workplace satisfaction and productivity, including recognition initiatives, and feedback mechanisms.
- Address and resolve employee relations issues, ensuring compliance with company policies and employment laws.
- Conduct regular employee surveys to gauge morale, identify concerns, and recommend actionable improvements.
- Organize team-building activities and workshops to promote collaboration and strengthen workplace relationships.
HR Admin Assistant, HR Coordinator & HR Generalist
Adorama Shipping
Elizabeth, NJ
07.2018 - 07.2022
- Managed the hiring process, including posting job ads, filtering applications, scheduling interviews, conducting interviews, and writing offer letters.
- Conducted job fairs to attract local talent for long-term and temporary positions.
- Contributed to quarterly and annual performance reviews by working with supervisors and managers to ensure consistency and compliance with established procedures.
- Prepared sensitive and confidential reports and documentation.
- Supported payroll administration, regularly processing payroll for over 400 employees during peak seasons.
- Calculated wages, rate changes, retroactive adjustments, overtime, bonuses, vacations, terminations, and lines using the AS/400 system, Excel spreadsheets, and ADP records.
- Proficient in Microsoft Office Suite, including Excel, PowerPoint, and Microsoft Word.
- Processed employee termination paperwork.
- Assisted with logistical requirements for reports and production schedules, and provided support for remote and conference meetings.
- Conducted budget analysis for events, and prepared detailed reports.
- Supervised and trained interns, created work manuals, and provided solutions to complex problems.
- Reviewed and evaluated resumes, made recommendations to improve policies and procedures, and conducted employee consultations on benefits and work schedules.
- Maintained confidentiality of employee information, and supported HR staff with monthly departmental meetings.
- Unemployment Claims, ADA, FMLA, and PFL: Provide guidance on filing for unemployment benefits, inform employees about their rights under the ADA, explain the provisions of the FMLA, and provide details on PFL benefits, including eligibility criteria, required documentation, and the application process.
Education
Associate of Arts -
Hostos Community College
Bronx, NY01-2023
Skills
- Recruiting and orientation
- Training and development
- Conflict management, disciplinary procedures
- Investigation, OSHA regulations
- Benefits administration
- Payroll: ADP Workforce Now, Kelly Benefits, AS/400 experience
- Vacation and sick leave tracking
- Wages and deduction calculation
- Onboarding/Offboarding, E-Verify
- Unemployment claims, ADA, FMLA, and PFL
- Creating and managing job descriptions
- Employee engagement
- Policy interpretation
- Employee relations
- Audit preparation and reporting
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
- Background checks
Accomplishments
- Modified reports for weekly meetings utilizing an administrative system and Microsoft Office tools to enhance productivity and inventory monitoring.
- Led massive hiring initiatives during the COVID-19 pandemic to meet seasonal goals, ensuring efficient workforce scaling and operational success.
- Contributed to a workplace culture recognized with a Great Place to Work certification, fostering an environment of employee engagement, collaboration, and excellence.
Timeline
HR Manager
VFS Global Services
07.2022 - Current
HR Admin Assistant, HR Coordinator & HR Generalist
Adorama Shipping
07.2018 - 07.2022
Associate of Arts -
Hostos Community College