JHIAMKERLY SOLANO
CYPRESS,TX
Summary
I started from the bottom as a line worker, learning every day.
I got promoted as machine operator, then i learned every single position at my old department.
A couple years later i got promoted to a different department, learning how to use the CNC (control and numerical computer) machine. Then i became counter sales representative and end it up being inside sales coordinator.
I have a long path in this business and learned how to build a good relationship with customers, owners, builders, and customers in general.
I am more involved in sales now, having my own customers, and giving them an amazing customer service.
My expertise was only for inside material (doors,windows, casing) now i have a really good knowledge in lumber in general.
I can speak two languages (spanish and english), so i can perfectly talk to spanish speakers in case if it is necessary.
Overview
11
11
years of professional experience
Work History
Sales Coordinator
84 Lumber
Houston, TX
01.2021 - Current
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Coordinated product demonstrations and presentations to showcase key features and benefits to potential clients.
Counter Sales Representative
BMC
Tomball, TX
01.2013 - 11.2020
- Boosted customer satisfaction by providing excellent product recommendations and personalized service.
- Increased sales by effectively upselling and cross-selling relevant products to customers.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Resolved customer issues efficiently, ensuring repeat business and positive word-of-mouth referrals.
- Proper use of machinery when it was necessary.
- Complete knowledge at all departments.
Education
GED -
Lone Star College System
Spring, TX11.2018
Skills
- Sales Reporting
- Customer Communication
- Coaching Skills
- Goals and Performance
- Account receivable and customer collections
- Data Entry
- Scheduling
- Responsible
- Machinery knowledge
- Bilingual (Spanish and English)
- Computer skills
- Adaptability
- Quick learner
Languages
Spanish
Full Professional
Timeline
Sales Coordinator
84 Lumber
01.2021 - Current
Counter Sales Representative
BMC
01.2013 - 11.2020
GED -
Lone Star College System