3
Languages
6
years of professional experience
Dynamic Department Manager with a proven track record in employee training and customer engagement. Expertise in implementing operational strategies that enhance team performance and drive loyalty program success.
Work History
Department Manager
5 Years 7 Months- Implemented strategies to promote loyalty programs and drive customer engagement.
- Developed staff schedules to optimize coverage during peak hours.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Led training programs for new team members to enhance product knowledge.
- Coordinated visual merchandising efforts to align with brand standards.
- Facilitated team meetings to share updates and address concerns effectively.
- Addressed shift overstock to maintain product availability for customers., restocking, and inventory control.
- Assisted in raising awareness of shrinkage and safety measures to protect assets., reviewed sales and inventory data, identified trends and prepared reports for management.
Education
Bachelor of Science - Child Development
- SITY Recipient
- Final Grade: 75.80%
Skills
Employee training
Visual merchandising
Customer engagement
Sales reporting
Customer relationship management
Effective communication
Operational strategy
Conflict resolution
Languages
Hindi
Native/ Bilingual
Marathi
Native/ Bilingual
Italian
Full Professional
Timeline
Department Manager
Sephora USA
03.2021 - CurrentRead More
Edinboro University of Pennsylvania
Bachelor of Science from Child Development
Read More