Jhoan Javier Usman Jordan
Queens,NY
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated at Apolos Pizza. Adept in problem-solving and customer service, I excel in fast-paced environments, ensuring quality and efficiency. My collaborative spirit and positive attitude drive continual improvement and team success, making me a valuable asset to any employer.
Overview
2025
2025
years of professional experience
Work History
TRUTH
Waiter
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Supreme Deli’s
Chef
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
Apolos Pizza
Cashier Customer Service
01.2024 - 06.2024
- Improved customer satisfaction by implementing efficient pizza-making processes and quality control measures.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Managed financial aspects of the store, including budgeting, profit and loss analysis, and cost control measures to maximize profitability while maintaining high-quality standards.
TAG
Assemblers
04.2022 - 11.2023
BOCCA MANHATTAN
Kettering
02.2019 - 12.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Skills
- Customer Service
- Problem-Solving
- Friendly, Positive Attitude
- Teamwork and Collaboration
Languages
English
Native or Bilingual
Timeline
Apolos Pizza
Cashier Customer Service
01.2024 - 06.2024
TAG
Assemblers
04.2022 - 11.2023
BOCCA MANHATTAN
Kettering
02.2019 - 12.2021
TRUTH
Waiter
Supreme Deli’s
Chef