Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jhoanne Rubio

120 W 64th Street,FL

Summary

Driven professional with a proven track record at CarePlus Health Plans, excelling in customer relations and data analysis. Expert in managing provider contracts and leading teams to ensure compliance and efficiency. Skilled in client relationship building and project planning, consistently delivering results that exceed expectations. Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Provider Contracting Representative

CarePlus Health Plans
10.2011 - Current
  • Maintained Provider relationships
  • Managed Claims projects
  • Handled Provider complaints quickly and professionally
  • Created new relationships with Providers to contract new vendors


DME Specialist

CarePlus Health Plans
08.2010 - 10.2011
  • Oversaw 4 people
  • CPT coding
  • Ensured compliance with ethical standards in data collection, management, and reporting practices within the organization.
  • Supported organizational learning by disseminating best practices from evaluation findings among internal teams and external partners.
  • Electronic records managing


Education

GED -

Miami Lakes Educational Center And Technical College
Hialeah, FL
01.1995

Skills

Customer Support

Goal-oriented mindset

Customer Relations

Data entry proficiency

Client Relationship Building

Staff Training

Records Management

Paperwork Processing

Account Servicing

Data Analysis

Project Planning

Idea Development and Brainstorming

Timeline

Provider Contracting Representative

CarePlus Health Plans
10.2011 - Current

DME Specialist

CarePlus Health Plans
08.2010 - 10.2011

GED -

Miami Lakes Educational Center And Technical College
Jhoanne Rubio