LUIS A GOVEA JR

• Provided clerical support to company employees by copying, faxing, and filing documents.
• Aided colleagues, managers, and customers through regular communication and assistance.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Formatted documents using Microsoft products follow specific corporate style guides.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
• Google Workspace (Docs, Sheets, Slides, Drive) – Proficient in cloud-based collaboration tools.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.

• Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
• Trained new staff in bussing and cleaning procedures.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Worked well in diverse team settings by partnering with others to complete tasks.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.

• 275+ HR's feeding the homeless of Amarillo Tx (only me & my Family) have been doing it for 10+ years, and will continue to do so
• CHS community day 100+ HRS over the course of 4 years
• Multiple Churches Community Service in Canadian TX 50 + HRS
• Worked in team environment to maintain high levels of productivity.
• Took and followed detailed directions from others.

Worked well in a team setting, providing support and guidance.

• Enforced facilities rules, prevented drowning, rescued swimmers in distress or danger of drowning.
• Inspected pool facility, equipment and water to ensure that they are safe and usable.
• Monitored safety of guests in and around swimming pool.
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.

• Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
• Administered pest or weed control initiatives which included location and identification of targets, chemical selection, and application methods.
• Observed animals and notified supervisor of signs of illness.
• Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.