Hospitality and service professional with expertise in food service and guest relations within fast-paced environments. Delivers exceptional customer experiences while upholding safety standards and fostering team collaboration. Demonstrates strong communication skills and cultural adaptability to thrive under pressure.
Work History
Cook / Guest Service Representative
1 Year 8 Months
Japanek Frank Hibachi and Sushi House | 12.2024 - Current
Provided attentive guest service, ensuring high standards of food quality, preparation, and visual presentation to enhance guest satisfaction.
Prepared sushi and hibachi dishes following authentic Japanese culinary techniques.
Maintained cleanliness and organization of kitchen workspace to ensure safety standards.
Collaborated effectively in a fast-paced kitchen environment, contributing to seamless teamwork and maintaining accuracy under pressure.
Maintained strict sanitation, food handling, and kitchen safety standards, ensuring compliance with local regulations to protect guest health.
Cook
1 Year
Sajang Chicken Korean Restaurant | 12.2023 - 12.2024
Prepared and cooked menu items according to restaurant recipes and standards.
Collaborated with team members to improve food presentation and service efficiency.
Maintained cleanliness and organization in kitchen and food preparation areas.
Assisted in inventory management, ensuring stock levels met operational needs.
Trained new kitchen staff on cooking techniques and safety protocols.
Monitored cooking times and temperatures to ensure food quality and safety compliance.
Freelance Housekeeping & Event Sanitation Staff
1 Month
SMX Convention Center | 11.2023 - 12.2023
Supported large-scale public events by actively maintaining facility cleanliness, organizing spatial setups, and safety conditions.
Exhibited reliability, self-motivation, attention to detail, and strong work ethic during peak event hours.
Assisted in daily operations, ensuring compliance with safety standards and protocols.
Supported team members by adapting to various roles across multiple venues efficiently.
Service Crew Member
5 Months
McDonald's | 03.2023 - 08.2023
Delivered day-to-day customer service that fostered warm and welcoming experiences for guests.
Resolved customer requests and service concerns promptly, ensuring accurate order fulfillment.
Managed operations in a high-volume, fast-paced environment while upholding company standards.
Provided exceptional customer service in a fast-paced environment.
Operated cash register, ensuring accurate transactions and balancing till.
On-the-Job Trainee (Administrative Support)
2 Months
Bureau of Internal Revenue (RDO 48) | 11.2019 - 01.2020
Assisted with daily administrative documentation, physical filing systems, and general office operations.
Maintained complete professionalism, clerical accuracy, and strict data confidentiality regarding sensitive documentation.
Assisted in processing tax returns and ensuring compliance with regulations.
Conducted research on tax laws to support team initiatives and client inquiries.
Education
Bachelor of Science - Accountancy
National University Manila | Metro Manila, Philippines
Undergraduate
High School Diploma
AMA Computer Learning Center | Makati City, Philippines | 07-2020