Jhon Marin Villar
Summary
Highly motivated sales associate with extensive skills at selling high end merchandise. Results oriented sales worker that engages with customers and establishes a rapport. Proven track record of achieving sales goals. Known for exemplary team work.
Overview
7
7
years of professional experience
Work History
Sales Associate
MSC Cruise Line
01.2019 - 01.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about products, sizing, and recommended the best items for the customers needs.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Carnival Cruise Line
01.2018 - 12.2018
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Facilitated promotions that were currently available to customers.
Sales Representative
Celebrity Cruise Line
07.2017 - 12.2017
- Set and achieved company defined sales goals.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Sales Assistant
Norwegian Cruise Line
01.2015 - 01.2017
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Reached individual and department sales goals.
- Monitored customers for signs of security concerns and escalated issues to management.
Education
Associate of Arts - English Language
Colombo Americano
Bogata, Colombia01.2013
Bachelor of Arts - Gastronomy Technologist
S.E.N.A.
Bogata, Colombia01.2012
High School Diploma -
Gimnasio Americano
Bogata. Colombia07.2011
Skills
- Multitasking Strengths
- Customer Service
- Negotiation Tactics
- Fraud Detection
- Merchandising Proficiency
- Persuasive Selling
- Highly Competitive
- Won multiple sales awards
Timeline
Sales Associate
MSC Cruise Line
01.2019 - 01.2022
Sales Associate
Carnival Cruise Line
01.2018 - 12.2018
Sales Representative
Celebrity Cruise Line
07.2017 - 12.2017
Sales Assistant
Norwegian Cruise Line
01.2015 - 01.2017
Associate of Arts - English Language
Colombo Americano
Bachelor of Arts - Gastronomy Technologist
S.E.N.A.
High School Diploma -
Gimnasio Americano
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