Jhonee Mccain
Royse City
Overview
7
7
years of professional experience
1
1
Certification
Work History
Machine Operator
Shutterfly
Plano, TX
08.2024 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Front of House Employee
Panda Express
Paris, TX
07.2022 - 06.2024
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Sales Assistant
Ashley’s Furniture
Paris, TX
12.2021 - 06.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
CSR - Customer Service Representative
Results companies
Paris, TX
07.2018 - 12.2021
- Gained comprehensive experience in multiple company divisions.
- Handled various roadside issues efficiently by coordinating with appropriate service providers.
- Assisted providers with setting up medical authorizations for insurance payout.
Education
N/A - Nursing
Paris Junior College
Paris, TXSome college - General Studies
Copiah-Lincoln Community College
Wesson, MS01.2017
Skills
- Customer Service, Call Center, Customer Care, CSR
Certification
- CPR/AED
- October2019 to Present
Additional Information
I am a very hard worker and can learn skills very quickly.
Timeline
Machine Operator
Shutterfly
08.2024 - Current
Front of House Employee
Panda Express
07.2022 - 06.2024
Sales Assistant
Ashley’s Furniture
12.2021 - 06.2022
CSR - Customer Service Representative
Results companies
07.2018 - 12.2021
- CPR/AED
- October2019 to Present
N/A - Nursing
Paris Junior College
Some college - General Studies
Copiah-Lincoln Community College