Jhon Arzu Gil

• Developed advanced analytical applications using Microsoft Excel and SAP Analysis for Office, enabling real-time data retrieval and visualization; utilized custom CDS Views, complex formulas, VLOOKUP, conditional formatting, and logic to create dynamic, data-driven business reports.
• Delivered over 50% of contracted analytical application projects for Norfolk Southern (a Fortune 500 company) ahead of schedule and under budget, enhancing operational efficiency and increasing client satisfaction.
• Applied AI and machine learning principles using IBM Watson, contributing to intelligent software features and improving user experiences.
• Currently learning Natural Language Processing (NLP) with tools like LangChain and Jupyter Notebook, expanding skillset into AI-powered development.
• Earned multiple IBM Cloud certifications, demonstrating expertise in cloud-native architecture, application modernization, and scalable solution design.
• Consistently exceeded IBM’s mandatory 40-hour annual learning requirement, showcasing commitment to continuous learning and professional development.
• Utilized both Agile and Waterfall methodologies to adapt software development workflows based on client and project needs, ensuring effective and flexible delivery.
• Collaborated on stages of systems development lifecycle from requirement gathering to production releases.

• Developed and maintained web and enterprise-level applications using languages such as Java, JavaScript, Python, and SQL.

• Participated in all phases of the software development lifecycle, including requirements gathering, design, development, testing, deployment, and support.

• Collaborated cross-functionally with senior developers, UX designers, QA analysts, and product managers to deliver secure, scalable, and high-performing applications.

• Applied Agile methodologies in daily standup's, sprint planning, retrospectives, and pair programming sessions.

• Learned and applied DevOps practices including Git, CI/CD pipelines, containerization (Docker), and automated testing.

• Built cloud-native solutions on IBM Cloud and gained exposure to microservices architecture and RESTful API development.

• Completed over 200 hours of formal technical training and consistently exceeded performance benchmarks and project delivery expectations.

Key Achievements:

• Contributed to the development of internal tools that streamlined data workflows and reduced manual processes.

• Recognized by mentors for rapid skill acquisition and strong problem-solving abilities.

• Built a solid foundation in software engineering principles, Agile teamwork, and cloud technologies that led to a full-time role at IBM.

• Established and scaled a technology consulting firm offering cloud-based software development, IT consulting, SEO optimization, and mobile app development services to clients across diverse industries.
• Designed and delivered tailored cloud solutions leveraging AWS, Azure, and IBM Cloud, resulting in improved operational efficiency, cost savings, and enhanced scalability for small and mid-sized businesses.
• Led digital transformation strategies that improved client engagement, online visibility, and retention through strategic adoption of modern technologies.
• Managed and optimized digital marketing campaigns, driving measurable traffic increases and conversion growth via Google Ads, Facebook Ads, Amazon PPC, and SEO.
• Performed in-depth client assessments to identify pain points and develop custom technology roadmaps that achieved high client satisfaction rates and significant business growth.
• Oversaw the development and launch of web and mobile applications that helped clients achieve greater market reach and streamline operations.