Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Client Relationship Consultant - Banker
US BANK
05.2021 - Current
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Investigated and resolved customer inquiries and complaints quickly.
Recommended products to customers, thoroughly explaining details.
Responded proactively and positively to rapid change.
Presented customers with financial solutions that best fit specific needs.
Delivered excellent customer service and worked with customers to process loan applications and loan refinancing.
ACCOUNT MANAGER
Enzo’s Meat Market Foods Corporation Philippines
05.2019 - 03.2020
Of a trusted advisor relationship with key accounts of new and existing clients
Ensure the timely and successful delivery of our solutions according to customer needs
Help customers through email, phone, online presentations and in person meetings
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-
day basis
Monitor and analyze customer's usage of our product
Responsible for working with the Sales team, Logistics and Inventory
MARKETING OFFICER
Kor Landa Corporation Philippines
06.2017 - 03.2019
Responsible in keeping all product order records from the customer and all reports
Organizes plant tour with clients
Responsible in organizing marketing strategies to generate sales in a proactive and innovative manner
to achieve target
Deal all communication to prospective clients, government agencies on tourism, travel agencies,
resorts, and tour guides
Manages the preparation of outlet stocks from inventory, advertisement up to merchandising
Generates ideas to the sales and marketing activities
Manages social media marketing campaigns
Develop pertinent content topics to reach the company's target customers
Create and manage all published content (images, video and written)
Monitors to users in a “Social” way while cultivating leads and sales
MARKETING OFFICER
Hein Chrispijn Metamorfose Philippines.Inc
05.2016 - 01.2017
Education
Bachelor of Science - Business Administration, Marketing Management
University of San Carlos – Downtown
2016
Skills
Inbound and Outbound Calling
Microsoft PowerPoint
Sales Expertise
Customer Engagement
Strategic Sales Knowledge
Account Opening and Closing
Languages
English
Native or Bilingual
tagalog
Native or Bilingual
Timeline
Client Relationship Consultant - Banker
US BANK
05.2021 - Current
ACCOUNT MANAGER
Enzo’s Meat Market Foods Corporation Philippines
05.2019 - 03.2020
MARKETING OFFICER
Kor Landa Corporation Philippines
06.2017 - 03.2019
MARKETING OFFICER
Hein Chrispijn Metamorfose Philippines.Inc
05.2016 - 01.2017
Bachelor of Science - Business Administration, Marketing Management