Jhordan Dyer
Corona,CA
Summary
Dedicated Administrative Assistant with a proven track record at Sign Gypsies IE, excelling in customer relations and file organization. Mastered efficient data management and enhanced document accessibility, significantly improving operational workflows. Known for exceptional verbal communication and critical thinking, fostering client relationships and solving problems with innovative solutions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sign Gypsies IE LLC Administrative Assistant
Rosa Jones
01.2022 - 04.2024
- Answered multi-line phone system, routing calls, and emails delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with tho rough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Prepared signs for company, and also conducted inventory.
- Completed invoices through "Square".
Education
Bachelor of Science - Biology Pre Physical Therapy
Jackson State University
Jackson, MS05-2028
Skills
- Customer service
- Customer relations
- Filing
- Verbal communication
- Time management
- File organization
- Customer and client relations
- Critical thinking
- Strong problem solver
- Punctuation
Accomplishments
- Awarded "Employee of the Month" 4 times for delivering outstanding administrative support.
Certification
- CPR/AED Certification
- [State] Driver's License
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Sign Gypsies IE LLC Administrative Assistant
Rosa Jones
01.2022 - 04.2024
Bachelor of Science - Biology Pre Physical Therapy
Jackson State University
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