Jhordan Garrett
Los Angeles,CA
Summary
Results-driven Hair Stylist and Sales Manager with 15+ years in beauty and retail. Demonstrated success in driving sales and enhancing customer engagement while leading high-performing teams. Recognized for outstanding customer service and achieving top sales performance. Expertise in managing social media and client relations to foster brand loyalty and create welcoming environments.
Overview
14
14
years of professional experience
Work History
Hair Stylist
Self Employed
Los Angeles, USA
07.2021 - Current
Private Client
In Home Care
Los Angeles, USA
10.2024 - 06.2025
- Delivered compassionate in-home care, assisting clients with daily living activities to enhance their quality of life.
- Maintained safe, clean, and comfortable home environment, promoting clients’ independence and overall well-being.
- Monitored clients for condition changes, communicated concerns to families and care providers, ensuring respectful and dependable care.
Hair Stylist
Kings Creative Spaces
Los Angeles, USA
09.2020 - 07.2021
- Provide professional hair braiding and styling services.
- Collaborate with clients to tailor services to my clients needs and desired look.
- Advised clients on products and services tailored to their specific needs and preferences.
- Managed social media accounts and website to enhance client engagement and promote services.
- Cleaned and organized all workstations to ensure a tidy environment.
- Provide a comfortable and relaxing environment for clients to be serviced.
- Maintain cleanliness of all stations/facilities.
Hair Stylist
Suite 5 Hair Salon
Los Angeles, USA
11.2018 - 08.2020
- Give advice and recommend products and services based on client’s needs.
- Advised clients on product and service selections tailored to their individual needs.
- Cleaned all workstations and facilities to ensure a hygienic environment.
- Created a comfortable, relaxing environment to enhance client experience during services.
- Followed up with clients to gather feedback and foster long-term relationships.
Sales Representative
Weitbrecht Communications Inc.
Santa Monica, USA
05.2016 - 11.2018
- Answered customer questions and provided requested information, enhancing customer satisfaction.
- Processed orders for assistive listening devices by phone, ensuring timely delivery for clients.
- Answer and make a high volume of phone calls daily.
- Communicate with customers via internet live chat and email.
- Utilized assistive services and equipment to support clients with hearing difficulties, improving their communication experience.
- Completed assignments efficiently and on time.
- Recognized by management for Customer Service in 2016 and 2017.
- Promoted to Tech Support Team. Recognized by management for leadership in 2018.
Beauty Advisor, Sales Manager
Macy’s
Los Angeles, USA
11.2012 - 03.2016
- Drove sales and motivated associates to exceed company goals.
- Mentored and developed new and tenured associates to enhance team capabilities.
- Collaborated daily with executive team to identify recognition opportunities and areas for improvement. Collaborated with executive team to communicate recognition and areas of opportunity.
- Maintain daily reports and documents through Excel and Microsoft Suite to track associate performance.
- Advanced to Full Time Sales Manager, leading engagement initiatives with local charities and non-profit organizations. (connected with local charities/non profit organizations to promote fundraising events).
- Interview and hire candidates into appropriate positions.
- Advanced to a higher role based on demonstrated skills and contributions. from Beauty Advisor to Temporary Sales Supervisor.
Education
Liberal Arts/Business Administration -
Marymount College
Rancho Palos Verdes, CAGeneral Studies - High School Diploma
Westchester High School
Los Angeles, CASkills
- Hair styling
- Client Consultations
- Client Assessments
- Customer Service
- Client Services
- Sales
- Social Media Marketing
- Scheduling
- Client Records Management
- Time Management
- Adaptability
- Leadership
- Sales Management
- Email communication
- Written communication
- CRM
- ERP Systems
- Events
Timeline
Private Client
In Home Care
10.2024 - 06.2025
Hair Stylist
Self Employed
07.2021 - Current
Hair Stylist
Kings Creative Spaces
09.2020 - 07.2021
Hair Stylist
Suite 5 Hair Salon
11.2018 - 08.2020
Sales Representative
Weitbrecht Communications Inc.
05.2016 - 11.2018
Beauty Advisor, Sales Manager
Macy’s
11.2012 - 03.2016
Liberal Arts/Business Administration -
Marymount College
General Studies - High School Diploma
Westchester High School