Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Jhordan Saunders

Jhordan Saunders

Oxon Hill,MD

Summary

Adept at enhancing operational efficiency and customer satisfaction, my tenure at Amazon showcased my ability to optimize delivery routes and foster client relationships. With proven skills in logistics and team collaboration, I consistently improved fleet safety and exceeded performance standards, embodying reliability and advanced planning.

Professional warehouse operations expert with extensive experience in order fulfillment and logistics. Known for strong focus on team collaboration, adaptability to changing needs, and achieving results. Skilled in inventory management, safe driving practices, and efficient loading/unloading procedures. Reliable and flexible, consistently delivering high standards in fast-paced environments.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

5
5
years of professional experience

Work History

Driver, Warehouse Orders

Amazon
04.2023 - 07.2023
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
  • Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
  • Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
  • Improved delivery efficiency by optimizing routes and adhering to schedules.
  • Increased overall fleet safety by participating in regular driver training programs focused on accident prevention techniques.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Verified accuracy of all deliveries against order forms.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Inspected load security and checked for damages.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.

Warehouse Worker

Amazon
02.2023 - 04.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Ensured compliance with health and safety regulations, conducting regular training sessions for new and existing staff.
  • Boosted team morale and productivity by leading morning briefings and setting clear daily objectives.

Sales Associate

AT&T
01.2022 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

CAP 2 Associate

Walmart
01.2018 - 03.2020
  • Maintained clean, safe work environment by managing trash, sweeping and performing other cleaning processes.
  • Exceeded individual performance expectations while actively contributing to overall CAP 2 team success.
  • Collaborated with fellow associates from other departments to ensure proper product placement according to planograms.
  • Aided in maintaining a positive workplace atmosphere through open communication and active engagement with colleagues at all levels of the organization.
  • Enhanced store efficiency by accurately stocking shelves and managing inventory levels.
  • Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
  • Contributed to positive customer experiences with friendly, attentive service during busy shifts.
  • Supported store management in achieving overall store goals by actively participating in team meetings, sharing insights, and implementing recommended strategies.
  • Increased overall store performance by consistently meeting productivity goals through efficient task execution.
  • Stocked designated items on shelves, end caps and displays.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Education

Bachelor Of Computer Science - Software Engineering

Prince George's Community College, Upper Marlboro, MD

Skills

  • Loading and unloading
  • Order picking
  • Heavy lifting
  • Warehouse safety
  • Truck loading
  • Shipping and receiving
  • Customer service
  • Product verification
  • Stock control
  • Dependable and reliable
  • Valid Driver's license
  • Problem-solving
  • Time management skills
  • Client relationship management
  • Load balancing
  • Materials transport
  • Equipment monitoring
  • Heavy hauling
  • Order verification
  • Advanced planning
  • Mileage tracking
  • Customer interaction
  • Physical stamina
  • Team Player
  • Logistics

Accomplishments

Graduated from Alaska Military Yourh Academy 2016

Timeline

Driver, Warehouse Orders - Amazon
04.2023 - 07.2023
Warehouse Worker - Amazon
02.2023 - 04.2023
Sales Associate - AT&T
01.2022 - 05.2022
CAP 2 Associate - Walmart
01.2018 - 03.2020
Prince George's Community College - Bachelor Of Computer Science, Software Engineering

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