Summary
Work History
Education
Skills
References
Timeline
Generic

Jhordon Scales

Memphis,TN

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Work History

Cashier

Walmart
Memphis, TN
11.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Accepted cash and credit card payments, issued receipts and provided change.

Crew Member

McDonald's
Memphis, TN
07.2023 - 11.2023
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Served food quickly for positive guest experiences.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.

Education

Bachelor of Business - Business

Memphis Real Esate School
Memphis, TN
05.2026

High School Diploma -

Germantown High School
Germantown, TN
05.2025

Skills

  • Cash Register Operation
  • Customer Assistance
  • Customer Service
  • Returns Processing
  • Drawer Balancing
  • Payment Collection
  • Credit and Cash Transactions
  • Order Verification
  • Ordering and Stocking
  • Order Taking
  • Merchandise Restocking
  • Money Handling
  • Cleaning and Sanitizing
  • Inventory Control

References

References available upon request.

Timeline

Cashier

Walmart
11.2023 - Current

Crew Member

McDonald's
07.2023 - 11.2023

Bachelor of Business - Business

Memphis Real Esate School

High School Diploma -

Germantown High School
Jhordon Scales