Jhoselin Gudino
Olive Branch,MS
Summary
I'm a strong-minded individual who has great leadership and works great in a team. I manage my time adequately and I always find ways to improve myself. I'm also a good listener and like to work with people. I care about what I do and show a great work ethic.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Package Handler
FedEx:Ground
Olive Branch, MS
08.2023 - Current
- Maintained a clean work environment by removing debris from the loading dock area.
- Managed inventory levels by tracking incoming and outgoing packages.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Organized packages according to type, size, destination, and other specifications.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
- Assisted with loading and unloading of irregularly shaped or oversized packages manually.
Shift Leader
Plato's Closet
Olive Branch, MS
09.2021 - 10.2022
- Monitored employee performance to ensure compliance with company policies and procedures.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
- Resolved customer complaints promptly and professionally.
- Assisted in training new employees on shift operations.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Supervised and led employees to maintain productivity and customer service levels.
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
Education
Associate of Applied Science - Business And Marketing
Northwest Mississippi Community College
Senatobia, MS05-2023
Skills
- Customer Service
- Truck loading
- Package loading
- Cash Handling
- Organizational abilities
- Time management skills
- Staff Training
- Photo and Video Editing
- Content Creation
- Brand Promotion
- Attention to Detail
- Facebook, Instagram, LinkedIn
- Certified guest service professional making connections
- Computer Skill
- Leadership
- Teamwork
- Conflict Resolution
Languages
Spanish
Native/ Bilingual
Certification
Certified Guest Service Professional Making Connections for American Hotel & Lodging Association
Timeline
Package Handler
FedEx:Ground
08.2023 - Current
Shift Leader
Plato's Closet
09.2021 - 10.2022
Associate of Applied Science - Business And Marketing
Northwest Mississippi Community College