Jia Hinton
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient care and needs. Dedicated to complying with regulatory and practice standards. Cultivating the trust and rapport with patients through excellent communication and interpersonal skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Better Days Ahead
North Myrtle Beach, South Carolina
11.2024 - Current
- Assisted patients with medical history and intake forms.
- Handled incoming calls and addressed patient inquiries promptly.
- Maintained patient records using electronic health record systems.
- Answered incoming calls, scheduled appointments, and provided general information to callers.
- Set up appointments for physician visits and procedures using calendar software.
- Maintained confidentiality of patient information according to HIPAA guidelines.
- Scheduled patient appointments and managed follow-up calls efficiently.
- Recorded patient vital signs and documented information in electronic systems.
- Educated patients on medication usage and health maintenance practices.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Scheduled appointments for patients via phone and in person.
Certified Medical Assistant/Receptionist
Mobile Urgent Care
North Myrtle Beach, South Carolina
01.2024 - 09.2024
- Scheduled patient appointments and managed front desk operations seamlessly.
- Assisted healthcare providers with patient intake and documented medical histories efficiently.
- Handled incoming calls and addressed patient inquiries promptly.
- Ensured cleanliness and organization of waiting and exam rooms consistently.
- Processed insurance information to verify patient eligibility for services accurately.
- Maintained accurate medical records by filing, retrieving, scanning, copying, and faxing documents.
- Greeted patients and visitors, verified information, and managed reception area flow efficiently.
- Processed payments for services rendered with accuracy.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Trained newly hired Medical Assistants and office personnel to maximize productivity.
Certified Clinical Medical Assistant Intern
Mobile Urgent Care
North Myrtle Beach, South Carolina
08.2023 - 10.2023
- Recorded patient histories and vital signs accurately during consultations.
- Utilized electronic health records to document patient information securely.
- Conducted basic lab tests and prepared specimens for analysis.
- Answered phone calls from clients regarding appointments and inquiries about services provided.
- Ensured that all equipment was properly cleaned and maintained according to established protocols.
- Administered vaccinations following established protocols while monitoring any adverse reactions.
- Monitored patient stability by checking vital signs and weight.
- Administered medications under physician's supervision.
- Supported administrative staff by processing payments.
Education
Certified Medical Assistant - Medical Assisting
Career Step
Provo, UT03-2024
Dental Assistant Certification - Dental Assistant
Sunrock Dental Careers
St. George, UT12-2016
Associate of Science - Generals of Science
Dixie State University
St George, UtahSkills
- Front desk operations
- Patient intake processes
- Electronic health records
- Injection administration
- Inventory and supply management
- Schedule coordination
- Sterilization techniques
- Patient care
- Vital sign monitoring
- Patient scheduling
- Quick problem solver
- Equipment sterilization
- Compassionate
- Professionalism and ethics
Accomplishments
- Property management and home staging for real estate sales
- Small business start up assistance
- Student of the year in Plant and Soil Science
- Student of the year in Interior Design
- Student of the year in Ballroom Dance
- Student of the year in Landscaping
Certification
- Certified Medical Assistant
- Certified Dental Assistant
References
References available upon request.
Timeline
Certified Medical Assistant
Better Days Ahead
11.2024 - Current
Certified Medical Assistant/Receptionist
Mobile Urgent Care
01.2024 - 09.2024
Certified Clinical Medical Assistant Intern
Mobile Urgent Care
08.2023 - 10.2023
Certified Medical Assistant - Medical Assisting
Career Step
Dental Assistant Certification - Dental Assistant
Sunrock Dental Careers
Associate of Science - Generals of Science
Dixie State University