Jiabao Zheng

Provided support to patients and their families with empathetic care and active listening, ensured tools and surfaces were disinfected between patients, transported collected specimens to the laboratory, and delivered blood and essential nutrients to patients.

Performed genotyping, cell culture, and animal dissections; processed and shipped research samples; maintained lab animals; and trained new lab members in key research techniques.

Established key business operations, created marketing campaigns for brand awareness, formed a senior leadership team through careful selection, and recruited and trained new staff members.

Identified business development challenges and customer concerns for proactive resolution, networked with other businesses and customers to increase sales opportunities, and represented the organization at industry conferences and events.

Headquartered in San Gabriel Valley with a team of 50. Focuses on staff training, daily activity supervision, and adaptive scheduling to meet evolving business and customer needs.

Managed and updated the organization's product information in English, Cantonese, and Mandarin, ensuring accurate documentation and effective communication between the Hong Kong region and the headquarters in China, while also liaising with clients to establish the scope and requirements of translation.