Overview
Work History
Education
Skills
Timeline
Generic

Jiachao Chen

Sacramento,CA

Overview

2
2
years of professional experience

Work History

Front of House, Customer Service

Panda Express
06.2023 - Current
  • Managed customer relations and experience for retention
  • Served customers politely and professionally to ensure satisfaction in person/on phone.
  • Coordinating with Staff to output highest level of efficiency.
  • Training new staff
  • Cash handling with accuracy
  • Handling safe; balancing money, packing money into registers
  • Inputting information into system, such as food waste, money inputs, safe inputs
  • Verified prepared food met standards for quality and quantity before serving to customers.

Cook

Tenjin Ramen House
04.2022 - 06.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Leading staff to ensure orders were completed on time/ doing their part

Summer Ambassador

Sacramento Unified School District
06.2021 - 07.2021
  • Organized Activities for Youth
  • Lead and guide Youth to activities
  • Assist Site Coordinator with Administrative Duties
  • Run checkups for specific classes to ensure learning ran smoothly in compliance to program standards
  • Maintaining protocols for the Covid-19 virus, for safety

Education

Bachelor of Science - Civil Engineering

Sacramento City College
3835 Freeport Blvd, Sacramento, CA 95822
04.2026

Skills

  • Money Handling
  • Team Collaboration
  • Training and Mentoring
  • Customer Service
  • Data Entry
  • Food Presentation
  • Cooking
  • Food Handling

Timeline

Front of House, Customer Service

Panda Express
06.2023 - Current

Cook

Tenjin Ramen House
04.2022 - 06.2023

Summer Ambassador

Sacramento Unified School District
06.2021 - 07.2021

Bachelor of Science - Civil Engineering

Sacramento City College
Jiachao Chen