JIANA BUCCI
Palm Beach Gardens
Summary
Proven beauty expert and team leader with strong cosmetic background in elevated retail settings. Equipped in serving customer needs while handling operational responsibilities with utmost professionalism. Improve business success by leveraging trend knowledge, customer relations skills and management expertise to make positive improvements to counter operations. Expert at servicing clients and achieving sales goals.
Overview
10
10
years of professional experience
Work History
Fragrance Specialist & Beauty Advisor
Chanel Fragrance and Beauty
Palm Beach Gardens
09.2025 - Current
- Personalized Client Consultations: Skilled at assessing client preferences and recommending Chanel fragrances tailored to individual style, occasion, and personality, enhancing customer satisfaction and loyalty.
- Product Education & Sales Growth: Conducts detailed fragrance presentations and demonstrations, educating clients on scent profiles, layering techniques, and historical context, consistently driving sales and repeat clientele.
Charlotte Tilbury Counter Manager
Nordstrom
Palm Beach Gardens, Florida
12.2023 - Current
- Prioritized time management to maximize customer satisfaction and revenue generation.
- Served guests with focus on ensuring excellent customer experiences.
- Built strong team through positive, proactive communication and coaching.
MAC Cosmetics Counter Manager
Estée Lauder Companies
Palm beach gardens, Florida
06.2022 - Current
- Determined departmental financial needs and developed budgets for expenditures.
- Maximized employee performance with hands-on training and close mentoring.
- Developed loyal and ever-growing customer base with consistent delivery of top-notch service and beauty advice.
Clinique & Mac cosmetics Freelance Consultant
Estée Lauder companies
Del ray beach, Florida
09.2019 - 06.2022
- Captured consistent customer sales with friendly, knowledgeable support.
- Met sales quotas, frequently exceeding targets by taking advantage of upselling opportunities.
- Worked closely with sales and counter management to identify and pursue business development opportunities.
Cosmetic Beauty Advisor
Ulta Beauty
Palm beach gardens, Florida
09.2018 - 09.2019
- Recommended merchandise to suit customer budget and preferences.
- Maintained customer satisfaction, quickly resolving issues and offering expert assistance.
- Greeted customers and asked open-ended questions to assess needs.
Skincare Sales Consultant
Sephora
Palm beach gardens, Florida
08.2016 - 09.2018
- Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.
- Satisfied customers consistently, delivering personalized support for individual needs.
- Educated clients on how to clean and care for skin at home with product recommendations.
Education
Paramedical Esthetician - undefined
Boca Beauty Academy
Boca Raton, Florida06.2022
Associates Degree - undefined
Palm Beach State College
Palm beach gardens, Florida08.2018
Skills
- Trend-savvy fashion knowledge & styling expertise
- Luxury retail & customer service excellence
- Sales generation & upselling ability
- Visual merchandising & store presentation
- Team collaboration & adaptability in fast-paced environments
- 10 years retail experience
Timeline
Fragrance Specialist & Beauty Advisor
Chanel Fragrance and Beauty
09.2025 - Current
Charlotte Tilbury Counter Manager
Nordstrom
12.2023 - Current
MAC Cosmetics Counter Manager
Estée Lauder Companies
06.2022 - Current
Clinique & Mac cosmetics Freelance Consultant
Estée Lauder companies
09.2019 - 06.2022
Cosmetic Beauty Advisor
Ulta Beauty
09.2018 - 09.2019
Skincare Sales Consultant
Sephora
08.2016 - 09.2018
Paramedical Esthetician - undefined
Boca Beauty Academy
Associates Degree - undefined
Palm Beach State College