Jiana Hernandez
Las Vegas,NV
Summary
Dynamic and efficient Cocktail Server with a proven track record at Sunset Station Casino, where I enhanced repeat clientele through exceptional customer service and rapport building. Skilled in cash handling and adept at managing large groups, I excel in fast-paced environments, ensuring guest satisfaction and maintaining meticulous bar areas.
Overview
15
15
years of professional experience
Work History
Cocktail Server
Sunset Station Casino
03.2010 - Current
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Demonstrated flexibility in scheduling availability, working various shifts including weekends, holidays, and late nights based on business needs.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Maintained clean and organized bar area.
Education
High School Diploma -
Academy For Individualized Studies L
Las Vegas, NV2007
Skills
- Cash handling
- Customer service
- Handling large groups
- Alcohol awareness
- Speed and efficiency
Timeline
Cocktail Server
Sunset Station Casino
03.2010 - Current
High School Diploma -
Academy For Individualized Studies L
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