Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jefferson Lagua

Las Vegas,Nevada

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Soft Count Team Member

Sunset Station Casino
11.2024 - Current
  • Demonstrated excellent attention to detail while counting large sums of money quickly and accurately.
  • Collaborated with other team members to consistently meet deadlines and maintain high-quality work standards.
  • Executed daily responsibilities diligently while adhering to strict regulatory guidelines set forth by gaming authorities.
  • Assisted in the training of new staff members, fostering a positive and supportive work environment.
  • Ensured secure handling of large amounts of cash, minimizing risk of theft or misplacement.

Host

Chilli's Grill & Bar
06.2024 - 09.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Tech Consultant

Target
09.2017 - 06.2024
  • Help customers locate items within the store using the inventory system, encourage customers to sign up for loyalty programs or store credit cards, train new associates on store operations, stock shelves with merchandise, handle incoming calls from customers, maintain knowledge of store promotions, and provide friendly customer service.

Education

High School Diploma -

Green Valley High School
Las Vegas, NV
06.2016

Skills

  • Employee Management
  • Technical review
  • Continuous Improvement
  • Work Planning and Prioritization
  • Attention to Detail
  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management

Languages

English
Native or Bilingual
Tagalog
Native or Bilingual
Ilocano
Native or Bilingual

Timeline

Soft Count Team Member

Sunset Station Casino
11.2024 - Current

Host

Chilli's Grill & Bar
06.2024 - 09.2024

Tech Consultant

Target
09.2017 - 06.2024

High School Diploma -

Green Valley High School