JIANA SOLOMON
Raeford ,NC
Summary
Hospitality professional with 10+ years experience with strong communication and interpersonal skills. A natural leader with a passion for team building and promoting positive company morale. Known for consistently exceeding company goals and providing excellent customer service. Expert level organizational talents and meticulous follow through on all tasks.
Overview
10
10
years of professional experience
Work History
ExperienceBartender
Buffalo Wild Wings
01.2015 - Current
- Responsible for cash handling and preparing cashier report
- Established strong customer relations to ensure satisfied guest experience
- Managed business under high volume events
- Adhered to state laws regarding alcoholic beverage service.
Bartender
Kagney’s
12.2013 - 10.2014
- Waited on Multiple guests under high pressure and stressful situations with ease and patience
- Enthusiastically and appealing described drinks to guests
- Carefully followed safety and sanitation policies handling food and beverages
- Upheld strict cash handling prcedures.
Assistant Manager
American Eagle Outfitters
08.2008 - 10.2013
- Managed stores visual merchandising, operations, loss prevention, onboarding and recruiting
- Trained and developed associates in customer service techniques
- Directed team to create a sales environment that consistently met and exceeded company sales goals
- Lead a store from being number ten out of ten stores in the district to the number one store in the district.
Afterschool
Teacher The Brookside school
05.2005 - 08.2008
- Organized and directed games and other recreational activities to promote physical, mental, and social development
- Attended to children’s basic needs by feeding them, dressing them, or changing their diapers
- Developed and implemented strategies to meet the needs of students with a variety of disabilities.
Sales Associate WalkAbout
05.2004 - 08.2008
- Assisted customers and maintained visual merchandising
- Processed customer transactions, maintained cash drawers, and inventory records
- Processed stock daily
- Open and closed the store
- Managed store during extended periods of time while owner traveled worldwide to buy merchandise.
Education
Degree - Early Childhood Education, English
College of saint rose
Bachelor of Science - Psychology
Fayetteville State University
Fayetteville, NC12.2022
Associates of sciences - undefined
Ulster County community college
2007
Skills
- Strong Interpersonal Skills
- Commercial Awareness
- Team Leadership
- Coaching, Mentoring, Training, and Development
- Energetic caregiver
- Detail-oriented
Certification
Bilingual in American Sign Language and Pidgin Signed English.
Certified in First Aid and CPR
Certified in AED
Page 2
Languages
Spanish
Limited Working
American Sign Language
Limited Working
Timeline
ExperienceBartender
Buffalo Wild Wings
01.2015 - Current
Bartender
Kagney’s
12.2013 - 10.2014
Assistant Manager
American Eagle Outfitters
08.2008 - 10.2013
Afterschool
Teacher The Brookside school
05.2005 - 08.2008
Sales Associate WalkAbout
05.2004 - 08.2008
Degree - Early Childhood Education, English
College of saint rose
Bachelor of Science - Psychology
Fayetteville State University
Associates of sciences - undefined
Ulster County community college
Similar Profiles
Caroline ZierenbergCaroline Zierenberg
Restaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue PubRestaurant Hostess/Server at Buffalo Wild Wings, Voodoo Wings, Avenue Pub
Joseph RobbinsJoseph Robbins
Cook at Buffalo Wild WingsCook at Buffalo Wild Wings
MacKenzie McDowellMacKenzie McDowell
Server at Buffalo Wild WingsServer at Buffalo Wild Wings
Kristina OrrKristina Orr
Server/Bartender/Shift Manager at Buffalo Wild WingsServer/Bartender/Shift Manager at Buffalo Wild Wings
Jeimy McKenzieJeimy McKenzie
Spanish Teacher at Shelby County Public SchoolsSpanish Teacher at Shelby County Public Schools