Jianna Jinks
Wadsworth,OH
Summary
Experienced HR Manager with 10+ years of leading and optimizing full-cycle HR operations. Expertise in building strong employee relations, developing talent management strategies, and ensuring compliance with industry regulations. Skilled in implementing customer-centric HR solutions to improve employee satisfaction and customer experience. Proven track record of aligning business objectives with HR strategies, fostering positive workplace culture, and contributing to organizational growth.
Overview
11
11
years of professional experience
Work History
Benefit Program Administrator
The HC Companies
12.2022 - Current
- Streamlined absence management process to improve employee experience.
- Developed internal record management processes for increased efficiency.
- Managed corporate level recruiting efforts to attract top talent.
- Updated employee handbooks and policies to ensure compliance and clarity.
- Contributed to company's Sustainability Team to implement key initiatives.
- Developed and maintained a comprehensive database of program participants, helping to track progress and ensure appropriate follow-up actions were taken as needed.
- Collaborated with external partners such as vendors or consultants as needed to execute projects efficiently within specified timelines successfully.
Director, Human Resources
Hondros College of Nursing
10.2018 - 11.2022
- Developed and maintained effective relationships with department leaders to enhance collaboration.
- Executed comprehensive total rewards program, including compensation, benefits, and perks management.
- Provided coaching and advisory services to improve associate relations and employee engagement.
- Led various change management initiatives to elevate overall employee experience.
- Streamlined recruitment processes for increased efficiency and reduced time to hire.
- Conducted regular audits of HR practices to ensure compliance with applicable laws and regulations.
- Championed corporate social responsibility initiatives that resulted in increased community engagement.
HR Business Partner
Hondros College of Nursing
10.2015 - 10.2018
- Cultivated effective relationships with department leaders to enhance collaboration.
- Executed comprehensive total rewards program, including compensation, benefits, and perks.
- Provided coaching and advising to strengthen associate relations.
- Implemented change management initiatives to optimize employee experience.
Human Resources Manager
Asurea Group
11.2013 - 12.2015
- Formed strategic partnerships with outside vendors to enhance service offerings.
- Updated employee training programs, resulting in improved customer satisfaction.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Education
MS - Healthcare Administration
American Public University
05.2021
MBA -
American Public University
05.2017
Bachelor of Arts - Psychology
Argosy University
10.2013
Skills
- Benefits Administration
- Recruitment / Staffing
- Employee Onboarding
- Audit Compliance / Reporting
- Employee Engagement / Retention
- Training & Development
- Employee Leave Management
- Process Improvement
- Employee Relations
- HRIS: Paycom, ADP, UltiPro (UKG)
- Staff development
- Customer service experience
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 15 staff members.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridTimeline
Benefit Program Administrator
The HC Companies
12.2022 - Current
Director, Human Resources
Hondros College of Nursing
10.2018 - 11.2022
HR Business Partner
Hondros College of Nursing
10.2015 - 10.2018
Human Resources Manager
Asurea Group
11.2013 - 12.2015
MS - Healthcare Administration
American Public University
MBA -
American Public University
Bachelor of Arts - Psychology
Argosy University
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