Jianna Kaczmarkiewicz
Latrobe,PA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Retail Associate
TJ Maxx, TJX Companies
05.2024 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
Home Associate
TJ Maxx, TJX Companies
05.2024 - Current
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Maintained clean sales floor and straightened and faced merchandise.
- Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
Lifeguard
Idlewild & Soakzone
06.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Cabana Attendant/ Food and Beverage Employee
Idlewild & Soakzone
05.2021 - 10.2023
- Provided essential information about resort offerings and local attractions to guests upon request, enhancing their overall stay experience.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, comfortable cabana environment.
- Maintained positive relationships with other staff members, fostering a collaborative work environment conducive to excellent guest experiences.
Education
Architecture
Kent State University
Kent, OH05-2028
High School Diploma -
Greater Latrobe Senior Highschool
Latrobe, PA05-2024
Skills
- Customer engagement
- Positive and engaging demeanor
- Cash handling accuracy
- Reliability and punctuality
- Approachability
- Proactivity
- Promotional strategies
- Problem-solving
- Teamwork
- Conflict resolution
- Store opening and closing
- Active listening
- Resourceful
- Presentation skills
- Creative solutions
- Humor and wit
Timeline
Lifeguard
Idlewild & Soakzone
06.2024 - 08.2024
Retail Associate
TJ Maxx, TJX Companies
05.2024 - Current
Home Associate
TJ Maxx, TJX Companies
05.2024 - Current
Cabana Attendant/ Food and Beverage Employee
Idlewild & Soakzone
05.2021 - 10.2023
Architecture
Kent State University
High School Diploma -
Greater Latrobe Senior Highschool
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