Motivated student majoring a Technology Management bachelor's degree.
Chinese Bilingual with experience in customers Service
Previous experience in leadership position
Overview
2
2
years of professional experience
Work History
Quality Assurance Co-Op
GAF Materials Corporation
Ennis
01.2025 - 07.2025
Collaborated across departments to provide technical support for manufacturing operations, R&D, and quality assurance, ensuring smooth and efficient production.
Performed in-depth statistical analysis on adhesive application processes, mineral granules, glass fiber felt, and multiple finished shingle product lines to optimize efficiency and improve performance.
IT Helpdesk Technician
Texas A&M Libraries
04.2024 - 12.2024
Maintenance of Windows 7, 8, 10 and 11 software and hardware system, resolution of network-related issues and the completion of daily help-desk tickets in person, remotely(LogMeIn) and over the phone.
Assist in maintaining video conference room computer equipment and issue resolution.
Tennis Coach
Jewish Community Center
Houston
05.2023 - 08.2023
Tennis coaching for various age groups
Communication with players and parents
Camp organization and logistics management
Waiter
WFC Fried Chicken
College Station
02.2023 - 05.2023
Actively participated in staff training sessions, assisting new employees in quickly acclimating to the restaurant's operations and service standards.
Recognized for consistently receiving commendations from customers for friendly service and maintaining a spotless dining area.
Education
Bachelor's Degree - Technology Management
Texas A&M University
College Station, TX
05-2026
Skills
Proficient in Google Doc, Google Slide, Google Sheets, Outlook
Experience with LogMeIn, KACE, TeamDynamix, Workday
Fluent in Mandarin Chinese
Utilized PuTTY and Wireshark for class assignments
Collaborated with others to develop a website using HTML
Professional, Problem Solver, Communicator
Statistical analysis
Awards
2022 Academic All-State Award 6A
Captain of varsity tennis team at Cinco Ranch high school
Activities
Chinese Students and Scholars Association, Secretary of Organization, 08/01/22, 05/01/24