Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jibi Austin

San Antonio,TX

Summary

Seasoned IT professional with exceptional leadership and project management skills. Well-organized, systematic, and diplomatic in building consensus and spearheading teams. Specializes in planning and implementation.

Overview

14
14
years of professional experience

Work History

IT Manager

The Salvation Army Area Command
San Antonio, Texas
02.2013 - Current
  • Lead and manage IT operations supporting multiple organizational programs and departments.
  • Provide advanced technical support and guidance to end-users and staff.
  • Oversee network security and infrastructure to safeguard sensitive organizational data.
  • Direct installation, configuration, maintenance, and troubleshooting of network systems and hardware.
  • Evaluate and negotiate vendor contracts to secure cost-effective technology solutions.
  • Manage the IT budget and expenses while improving processes to increase efficiency and reduce costs.
  • Collaborate with leadership and cross-functional teams to align technology with operational needs.

IT Technician

The Salvation Army Ray & Joan Kroc Corps Community Center
Kerrville, Texas
01.2012 - 02.2013
  • Installed, configured, and maintained hardware, software, operating systems, and network devices.
  • Provided technical and audiovisual support for events, meetings, and daily operations.
  • Maintained network connectivity to ensure reliable internet access throughout the facility.
  • Diagnosed and resolved hardware and software issues for computers, printers, and peripheral devices.
  • Replaced hardware components and performed system disassembly for troubleshooting and repairs.
  • Managed IT inventory and ensured availability of equipment and supplies.
  • Coordinated with vendors for equipment repairs, service maintenance, and technical support.

Education

GED -

Lourdes Matha College of Science And Technology
Kerala, India

Skills

  • Technical support
  • Operational efficiency
  • Critical thinking
  • Problem solving
  • System installation
  • Network troubleshooting
  • Project management
  • Team collaboration
  • Technical troubleshooting

Timeline

IT Manager

The Salvation Army Area Command
02.2013 - Current

IT Technician

The Salvation Army Ray & Joan Kroc Corps Community Center
01.2012 - 02.2013

GED -

Lourdes Matha College of Science And Technology
Jibi Austin