Ji Eun Lee
Hauppauge
Summary
Experienced dry cleaning manager at family-owned business with 20 years of comprehensive expertise in customer engagement, B2B negotiations with subcontractors, and relationship management with government agencies
Overview
19
19
years of professional experience
Work History
Manager
Larkfield Cleaners
East Northport
12.2005 - Current
- Drove customer engagement in person, by phone and via email, ranging from general inquiries, customized requests, and complaints
- Operated the cash register
- Oversaw the procurement of supplies needed for cleaner operations. including sensitive chemicals
- Managed communication with government agencies regarding state boiler inspection, county chemical waste inspection and fire department safety standards
- Negotiated business terms with worker's compensation insurance, credit card companies, and sub-contractors
Education
Bachelor of Arts - Law
Busan National University
Busan, South Korea02-1991
Skills
Harnessing particular strength in people management with most employee lasting at least 5 years and maintaing multi-decade customer relationships
References
References available upon request.
Timeline
Manager
Larkfield Cleaners
12.2005 - Current
Bachelor of Arts - Law
Busan National University
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