JI FONG KUAN
New York,NY
Summary
Dynamic leader with proven expertise in staff management and inventory control, honed at Compass Group USA and as Owner/Manager at Tataki Japanese Restaurant. Excelled in boosting team productivity and customer satisfaction through effective training and mentoring. Demonstrates a goal-oriented approach, significantly enhancing operational efficiency. Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
20
20
years of professional experience
Work History
Supervisor Retail & Dining
Compass Group USA
5-11 University Place
10.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Inventory on products and monitoring daily cashiers' report.
- Placing orders from suppliers
- Responsible for opening and closing Dining Hall and Store.
Owner/Manager of Operations
Tataki Japanese Restaurant
3,Lispenard Street
09.2004 - 09.2019
Education
Associate of Arts - Administrative Management
IAM, The Institute of Administrative Management
08.1997
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Inventory Control
Shining Star Award by Director
This award recognizes me my work where i consistently delivers exceptional service in the retail environment and product knowledge and drive sales.
Timeline
Supervisor Retail & Dining
Compass Group USA
10.2021 - Current
Owner/Manager of Operations
Tataki Japanese Restaurant
09.2004 - 09.2019
Associate of Arts - Administrative Management
IAM, The Institute of Administrative Management