Jihan Quail
New York,NY
Summary
Experienced leader of strategic partnerships and sales, operations, and customer success teams with 14 years in tech and 8+ years navigating technology needs in the education landscape. Possesses a robust understanding of the complexity within academic institutions and systems. Driven by an ability to grow and foster meaningful relationships at the highest levels of higher education and personally compelled by a view that rapid, thoughtful adoption of advancements in technology will profoundly transform education.
Overview
18
18
years of professional experience
Work History
Senior Vice President, Business Development
Honor Education
10.2023 - Current
- Develop sales strategy for education investments by clients in two new verticals
- Collaborated on education strategy and technical requirements for an 80K employee client; navigating complex relationships across CHRO, tech, learning and development and procurement
- Deep product and industry knowledge and ability to communicate market trends, sharing foresight with product and engineering to influence product roadmap
Vice President, Strategic Partnerships
Pathstream
01.2020 - 08.2023
- Developed growth plan for sales and customer success; hired and mentored both sales and CS resulting in strong teams who met their targets
- Achieved 4x revenue through partnerships w/ highly ranked academic institutions, HBCUs, community colleges and enterprise clients
- Reported to CEO and was instrumental in raising a series B, pitching investors and demonstrating a strong sales plan and attainment
Vice President, University Partnerships
2U
09.2016 - 01.2020
- Cultivated strong relationships at the highest level of academic institutions including Presidents, Provosts, Deans, boards of directors and faculty, resulting in dozens of 10-yr contracts
- Direct report to the President, showing foresight in developing ground-breaking programs in new disciplines, which required both internal and external cross-functional leadership
- Deep understanding of the buying cycles in education and criticality of timing engagements to customer initiatives
- Crafted precise product offerings that satisfied customer needs and pushed them toward achieving their long-term goals
Enterprise Sales Executive
AppDirect
12.2014 - 07.2016
- Pitched directly to C-level at Fortune 500 companies to sign $10M+ opportunities and unlocked the commerical segment; owned opportunity from pipeline to contract negotiation and signature
- Facilitated cross-functional conversations w/ product, engineering and sales engineering to inform the roadmap and accelerate deal closure
Director, Strategic Account and Operations
Symantec
12.2010 - 12.2014
- Roles in sales and operations; Promoted to director of Latin America operations in Fortune 500 company
- $20M in net bookings; achieved 143% of quota target; Achiever's Club winner; 3-time Americas Salesperson of the Quarter; managed the largest consumer account in North America
Team Lead
Sentech, (Dpmt of Energy Contractor)
09.2006 - 08.2009
- Managed a team of 6-8 including engineers, analysts, graphic designers, and technical writers and negotiated $2M contract from $20K the prior year.
- Advised Assistant Secretary for Energy Efficiency and Renewable Energy on policy and communications and built consensus for multi-agency renewable energy projects like the Hawaii Clean Energy Initiative.
Education
Bachelor of Arts - History
Yale University
New Haven, CT05.2004
MBA -
Pepperdine University
Malibu, CA12.2010
Skills
- Robust understanding of the education systems including priorities, buying cycles and governance
- Navigating complex relationships across academic institutions and undeterred by initial organization inertia
- Strategic partnership development across the higher education landscape
- Communication and presentation skills
- Matching the pace of growth and operational needs required for success at early stage companies
- Steering and motivating teams in complex mature global organization
Timeline
Senior Vice President, Business Development
Honor Education
10.2023 - Current
Vice President, Strategic Partnerships
Pathstream
01.2020 - 08.2023
Vice President, University Partnerships
2U
09.2016 - 01.2020
Enterprise Sales Executive
AppDirect
12.2014 - 07.2016
Director, Strategic Account and Operations
Symantec
12.2010 - 12.2014
Team Lead
Sentech, (Dpmt of Energy Contractor)
09.2006 - 08.2009
Bachelor of Arts - History
Yale University
MBA -
Pepperdine University