Jihanur Rahman
Warren,USA
Summary
A dynamic, Results-driven, Detailed-Orientated Information Systems Manager with a proven track record of creating and delivering timely solutions that drives business growth and organizational development. Experienced in managing and optimizing information systems, including desktops, databases, networks, devices, and operating system software.
Overview
1
1
year of professional experience
Work History
Tech Support
Asurion
06.2024 - 08.2024
- Delivered exceptional service and tailored product recommendations to provide customers with the best possible technology experience
- Provided in-person device setup and technical support for a range of consumer electronics, including smartphones and tablets
- Conducted face-to-face meetings at customers' homes, introducing them to enhanced technology solutions
- Consistently upsold Asurion smart home and other technology products to meet customer needs
Automotive Engineer
Revature
03.2024 - 06.2024
- Vehicle Design: Develop innovative vehicle models using software’s, emphasizing safety and efficiency
- Research & Development: Analyze trends, materials, and prototypes for future-ready vehicle solutions
- Systems Integration: Harmonize powertrain, electronics, and components for optimal vehicle performance
- Testing & Compliance: Ensure safety, efficiency, and regulation adherence through rigorous testing protocols
- Technology Advancement: Incorporate emerging innovations like EVs, ADAS, and autonomous driving systems
Ford Motor Company Project
Wayne State University College of Engineering
11.2023 - 12.2023
- Conducted In-depth Industry Research: Analyzed Ford Motor Company's market position and strategic initiatives within the automotive industry, focusing on the shift to electric vehicles and sustainability practices
- Performed PESTLE and Competitive Analysis: Evaluated political, economic, social, technological, legal, and environmental factors impacting Ford Motors, alongside industry rivalry and supply chain dynamics
- Lifecycle and Profitability Assessment: Studied the automotive industry's lifecycle stages and profitability drivers, highlighting Ford's adaptation to electric and autonomous vehicle trends
- Explored Global Trends: Investigated international trade, consumer behavior, and regulatory frameworks influencing Ford’s operations to align with industry transformation goals
Education
Bachelor of Science - Technology Info Syst & Analytics/ Supply Chain
Wayne State University
Detroit, MI12.2023
Skills
- Engineering Application- Data management (SQL), Microsoft Excel/Word/PowerPoint, IT network security (Wireshark), Enterprise Resource Planning (SAP ERP), C, CAN bus, LAN Automotive electronics, sensors, control systems, ecu modules
- Additional Skills and Knowledge-Proven Customer Service, Strategic Planning/Analysis, Business analytics, Supply Chain analytics, Supplier Relation Management, Risk Management
Timeline
Tech Support
Asurion
06.2024 - 08.2024
Automotive Engineer
Revature
03.2024 - 06.2024
Ford Motor Company Project
Wayne State University College of Engineering
11.2023 - 12.2023
Bachelor of Science - Technology Info Syst & Analytics/ Supply Chain
Wayne State University
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