Jikiah Shelby
Morrow,GA
Summary
Patient care professional with a proven track record at multiple facilities, excelling in client support and behavioral management. Skilled in fostering independence and emotional well-being, I effectively engage clients through active listening and social skills development, ensuring a safe and nurturing environment for personal growth.
Overview
5
5
years of professional experience
Work History
Direct Support Professional
Diamond in the Rough
08.2025 - Current
- Assisted individuals with daily living activities, promoting independence and personal growth.
- Monitored client behavior and progress, reporting changes to supervisory staff promptly.
- Provided emotional support through active listening and engaging communication techniques.
- Facilitated recreational activities that enhanced social skills and community engagement.
- Maintained clean, safe, and well-organized patient environment.
Elderly Caregiver
Summer's Landing Bayberry Trace
04.2024 - 04.2025
- Assisted residents with daily living activities, promoting independence and dignity.
- Monitored vital signs, reporting changes to healthcare professionals promptly.
- Engaged residents in social and recreational activities to enhance mental well-being.
- Provided emotional support and companionship, fostering positive relationships with residents.
- Documented resident progress and care activities accurately for continuity of care.
Host/Busser
TGI Friday's Restuarant
05.2021 - 09.2021
- Greeted and seated guests promptly to enhance customer experience.
- Managed reservation systems to ensure efficient table turnover.
- Assisted servers with menu explanations and special requests.
- Maintained the cleanliness of the dining area to meet health standards.
- Supported management in organizing events and guest arrangements.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Graduate Certificate - Automative Technician
UEI College
Morrow, GA08-2024
High School Diploma -
Morrow High School
Ellenwood, GA05-2023
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Behavioral management
- Client documentation
- Decision-making support
- Direct patient care
- Team collaboration
- Social skills development
- Verbal and Written Communication Skills
- Customer Service & Conflict Resolution
- Leadership & Team Training
Timeline
Direct Support Professional
Diamond in the Rough
08.2025 - Current
Elderly Caregiver
Summer's Landing Bayberry Trace
04.2024 - 04.2025
Host/Busser
TGI Friday's Restuarant
05.2021 - 09.2021
Graduate Certificate - Automative Technician
UEI College
High School Diploma -
Morrow High School