Jilemy Phidas
Blue Hills,Turks And Caicos
Summary
Proven Security Officer with a strong background in maintaining safety and enhancing customer service at Aziza Restaurant. Skilled in emergency response and conflict de-escalation, demonstrating exceptional report writing abilities and physical fitness. Excelled in staff management and incident reporting, ensuring a secure environment for clients and staff alike.
Overview
3
3
years of professional experience
Work History
Security Officer
Aziza Restaurant
12.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns.
Private Security
(Disclosed)
09.2022 - Current
- Maintained accurate records of daily activities, incidents, and key observations for future reference or reporting purposes.
- Trained new security officers on company protocols, procedures, and best practices for optimal performance.
- Maintained a safe environment for clients through regular inspections grounds.
Bartender
Boukanye
01.2022 - 07.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Bachelor Of Business Administration - Business Administration And Management
University of Miami
Miami, FL2016
Skills
Report Writing
Incident Reporting
Security Guard License
General security
Detail Oriented
Physical Fitness
Emergency Response
Relationship building and management
Conflict de-escalation
Conflict resolution techniques
FLUENT IN LANGUAGE
Staff Management
Emergency Management
Timeline
Security Officer
Aziza Restaurant
12.2023 - Current
Private Security
(Disclosed)
09.2022 - Current
Bartender
Boukanye
01.2022 - 07.2023
Bachelor Of Business Administration - Business Administration And Management
University of Miami
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