JILIAN RODRIGUEZ
Saint Cloud
Summary
Motivated and reliable professional with a strong focus on customer service and teamwork. Skilled in maintaining organization, handling responsibilities accurately, and ensuring a positive experience for others. Known for strong communication, adaptability, and a friendly attitude in fast-paced environments. Eager to contribute to a team that values quality, efficiency, and growth.
Overview
5
5
years of professional experience
Work History
Personal Shopper
Walmart
SAINT CLOUD
06.2021 - Current
- As a Digital Personal Shopper, I assisted customers by completing their orders when they were unable to come into the store.
- I maintained a clean environment in accordance with store policies.
- Processed returns and exchanges, adhering to store policies.
- I ensured the environment was clean and sterile for the next business day.
- Collaborated with the team to complete daily tasks and improve service delivery.
- Selected, bagged and staged grocery orders for guests.
- Advised customers on suitable substitutes for outdated, discontinued, or unavailable products.
- Delivered superior customer service by answering questions and resolving complaints.
- Ensured accurate order fulfillment through meticulous inventory management and product selection.
- Curated personalized shopping experiences based on customer preferences and feedback.
Dishroom Attendant
Orlando Health
SAINT CLOUD
05.2024 - 07.2025
- Maintained a clean and safe environment in the dishroom and surrounding areas, adhering to hospital standards.
- Assisted with patient meal services by collecting menus, fulfilling dietary requests, and ensuring patient satisfaction.
- Worked closely with the healthcare team, adapting to various tasks and providing support as needed, demonstrating flexibility and a strong commitment to patient care.
- Provided exceptional customer service to patients and visitors, ensuring a welcoming environment.
Education
High School -
Saint Cloud High School
05.2019
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
Languages
English
Spanish
Timeline
Dishroom Attendant
Orlando Health
05.2024 - 07.2025
Personal Shopper
Walmart
06.2021 - Current
High School -
Saint Cloud High School