Jill Allum
Quantico,VA
Summary
Detail-oriented and dependable professional with over five years of experience in pharmacy operations and high-volume data entry. Expertise in processing large volumes of information accurately while maintaining strict confidentiality and ensuring 100% compliance with regulatory standards. Recognized by the Defense Health Agency for exceptional reliability and commitment to excellence. Actively pursuing a remote data entry role that leverages strong technical, organizational, and documentation skills to enhance operational efficiency and accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Naval Medical Center Camp Lejeune
08.2022 - 05.2025
- Accurately entered and maintained thousands of patient prescription records, ensuring 100% HIPAA compliance.
- Performed detailed data entry and verification of prescription information into electronic systems.
- Communicated with patients and providers to clarify and document critical information.
- Maintained precise records and documentation in a high-volume environment.
- Recognized by the DHA for Dependability, ensuring consistent and accurate work performance.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Contributed to improved patient adherence by providing clear medication instructions and addressing concerns or questions promptly.
Certified Pharmacy Technician
Walgreens
06.2020 - 11.2021
- Entered and processed prescription data with a focus on accuracy and compliance.
- Prepared and verified prescription labels and dosage calculations, ensuring error-free documentation.
- Managed sensitive patient data in accordance with HIPAA and company guidelines.
- Utilized pharmacy software systems to streamline prescription processing and recordkeeping.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Education
Bachelor of Social Work -
University of West Florida
Pensacola, FL04.2011
Skills
Accuracy & Attention to Detail
- HIPAA & Confidentiality Compliance
- Electronic Documentation Systems
- Medical & Pharmaceutical Terminology
- Prescription & Insurance Data Processing
- Computer Management Systems
- Attention to detail
- Problem-solving skills
- Customer service
- Team collaboration
- Pharmaceutical calculations
- Pharmacist support
- Pharmacy and customer records management
- Patient counseling
- Multitasking and organization
- Data entry
Certification
- CPhT – Nationally Certified Pharmacy Technician
- Licensed Pharmacy Technician – American Pharmacy Association (NC)
- CPR & First Aid – American Heart Association
- Basic Life Support – American Heart Association
- Immunization Certification – Pharmacy-Based Administration
- DHA Recognition for Dependability
Timeline
Certified Pharmacy Technician
Naval Medical Center Camp Lejeune
08.2022 - 05.2025
Certified Pharmacy Technician
Walgreens
06.2020 - 11.2021
Bachelor of Social Work -
University of West Florida
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